Hilal Ahmad

HILAL AHMAD Address: Mahalla Daki Cham (Shagai Cham) V.P.O Yar Hussain, District Swabi, KPK Email:-| Telephone: - PERSONAL STATEMENT Top-performing administrative professional with 7 years track record in Administrative support, record keeping, Web research, Preparation of presentations, Invoice preparation and general office management. Proficient in providing support to executives, taking minutes, handling appointments and messages, writing correspondence. Strong background in MS Word, Excel, PowerPoint and Outlook. An expert communicator who is known for multitasking and completion of assigned tasks within deadline. EMPLOYMENT HISTORY (7 YEARS) January/2018 – Present Empower Pakistan Pvt Ltd Islamabad, Pakistan Web Analayst Executive ➢ ➢ ➢ Develops and manages internal procedures, tools, and documents to provide a high level of application integrity and availability and to ensure timely, effective support. This includes writing scope documents, managing source code, and developing technical support standards and procedures. Coordinates work with systems, database, and network administrators, ITS Client Support, Training Team and Helpdesk. Supports users through technical support of the applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support. Plans work in response to planned changes in infrastructure and vendor application support. Reconciles vendor driven enhancements with user requested improvements to determine appropriate level of vendor vs. in-house work necessary to meet user needs. Manages application life cycles by using key needs and upgrades timelines to recommend and schedule projects. May/2016 – December/2017 Creative Engineering Consultants Timergara, Pakistan Admin Manager ➢ Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems. which ensure productive and efficient office operation. ➢ Oversees and facilitates resources management and administration procedures and documentation for the principal. ➢ Performs research and analysis on specific issues, as required, and independently prepares routine & non-routine letters and reports, which may be highly sensitive and confidential in nature. ➢ Oversees the operation of office accounts, and plans and monitors expenditures; as appropriate, ➢ develops and coordinates budgets for the office and associated accounts. ➢ Assists in the coordination, supervision, and completion of special projects, as appropriate. ➢ Performs miscellaneous job-related duties as assigned. January/2016 – April/2016 Sampotek Webzone Inc Peshawar , Pakistan Admin Officer ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Managing the daily running of the Call Centre office, including sourcing equipment, effective resource. Planning and implementing Office strategies and operations. Carrying out needs assessments, performance reviews and cost/benefit analyses. Setting and meeting performance targets for speed, efficiency, sales and quality. Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues. Coordinating staff recruitment, including writing vacancy advertisements and liaising with HR staff. Reviewing the performance of staff, identifying training needs and planning training sessions. Organizing staffing, including shift patterns and the number of staff required to meet demand. Forecasting and analyzing data against budget figures on a weekly and/or monthly basis. Preparation of daily, weekly and monthly progress reports. February/2015 – November/2015 Webs And Logics IT Solutions (Pvt.) Ltd Peshawar , Pakistan Admin Officer ➢ Improve the operational system process and policies on support of organization mission. ➢ Support better management reporting. Manage and increase effectiveness and efficiency of support (HR, IT and finance) through improvements to each function as well as coordination between business and business functions. ➢ Oversee over all financial managements of, planning systems and controls. ➢ Managing day to day processing of accounts receivable and payable ➢ Oversee short and long term financial and managerial reporting. ➢ Prepare annul and be a liaison with all outside vendors. ➢ Regular meetings with Executives Directors around fiscal planning. ➢ Supervise and coach office manager on weekly basis. July/2014 – December/2014 Finance Energy and Defense Consultants (Pvt.) Ltd Peshawar , Pakistan Admin Officer ➢ Primary responsibility to ensuring organizational effectiveness by providing organization’s financial functions. ➢ Data entry, accounts payable, payroll, managing organization HR, helping and creating organizational and program budgets with director and other misc. ➢ Working with management team. ➢ To interact with the board of directors. ➢ Oversee over all financial managements of, planning systems and controls. ➢ Oversee short and long term financial and managerial reporting. December/2012 – June/2014 Associated Consultancy Center Islamabad (Pvt.) Ltd Charsadda , Pakistan Computer Operator ➢ Responsible for organizing all of the administrative activities that facilitate the smooth running of an office. ➢ Recording office expenditure and managing the budget. ➢ Organizing the office layout and maintaining supplies of stationery and equipment. ➢ Writing reports of senior managements and delivering presentations. ➢ Managing filing system. ➢ Construction Supervision of bridges. ➢ Composing of all running bills using MS Excel and MS World. ➢ Preparation of presentation using PowerPoint ➢ File keeping record of all running bills, Receipts, Resident Engineer and Management letters and accounts record. ➢ Preparation of daily, weekly and monthly progress reports. March/2012 – August/2012 Jinnah Education System Swabi , Pakistan Computer Operator ➢ Provides data by operating a computer. ➢ Initializes computer with required system software and operates computer system as directed ➢ Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry. ➢ Maintains client confidence and protect operations by keeping information confidential. June/2011 – Februry/2012 Otsuka Pakistan Pvt Ltd Karachi , Pakistan Computer Operator ▪ Work closely with data entry operators and help desk staff to coordinate strongly giving company an accurate and timely computer processing cycles. ▪ Responsible for system backups, maintaining computer room equipment including printers and tape storage devices ▪ Responsible for monitoring and controlling computer systems especially ▪ Interact and communicate with others, be able to work independently, h and be able to recognize and respond to problem situations. PROFESSIONAL DEVELOPMENT ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Certificate in Administration, Technical Certificate (Business, Organisations and People) Administrative Support Ms Word, Ms Excel & Power point Emails & Spread Sheets Internet Browsing Progress reports Preparations Preparation of presentations Invoice Preperation Managment Letters EDUCATION 2011 – 2013 University of Peshawar B.A- Govt Degree College Mardan F.Sc 2008 Metric ADDITIONAL SKILLS ➢ Window 7,8.1 & 10 Installation ➢ MS Office ➢ Google Spread Sheets ➢ Hardware ➢ Photoshop ➢ VCI Dialer ➢ Emails & Internet browsing PERSONAL INFORMATIONS Father Name: Miraj Gul Nationality: Pakistani Martial stats: Married Date of Birth: 04 March 1992 Religion: Islam CNIC Number: - INTERESTS Web Searching, Travelling, keeping fit and learning new skills REFERENCES ON REQUEST