HIEZEL MARIE N. RODRIGUEZ
Mobile phone number: -
Email address:-Permanent Address: #089 Jose Bernardo St. Poblacion, Pandi, Bulacan
Current Address: #910 Luna Mencias St. Addition Hills, Mandaluyong City, Phil.
P
Career Objective:
To join a company/organization that will offer me a home-based job which will be essentially helpful
for attaining my needs as a home provider whilst will consider flexible time of work. As a mother,
both working and taking care of my child are significant, that’s why I am looking for a lighter task
where I can efficiently do the best of my abilities and still can perform my motherly duties.
Employment history
May 1, 2017 to September 24, 2017
LIZARD BEAR TASKING INCORPORATED (TASKUS)
Teammate
Email Support Representative
Handling Uber SENA Driver Trips inquiries and concerns
February 1, 2016 to April 30, 2017
LIZARD BEAR TASKING INCORPORATED (TASKUS)
Subject Matter Expert
Support Assistance for SENA Driver Trips Email Support Rep.
Doing Audits, Coaching, Training, Team management,
and some admin tasks similar to Team manager’s tasks
50 % Email Support
Handling Uber SENA Driver Trips inquiries and concerns
July 24, 2015 to January 31, 2016
TASKUS PHILIPPINES
Teammate
Email Support Representative
Handling Uber SENA driver emails, inquiries and concerns
March 17, 2014 to May 22, 2015
QBE INSURANCE (GSSC-QBE PHILIPPINES)
BGC,Taguig
Customer Support Officer/ Underwriter
Australian Insurance Company
Insurance processing(Workers Compensation)
Providing insurance quotations to clients/brokers
Communicating with onshore (Australian underwriters)
and clients/brokers through email and phone calls
September 09, 2010 to March 14, 2014
AEGIS PEOPLE SUPPORT
Rockwell Business Center, Ortigas
E-Rep
Researcher in a Background screening company in U.S.
Under Verifications Department
Communicating with companies and schools in US via calls, email, fax, mail to obtain
verification for employment and education background check.
Communicating with applicants regarding their applications and information given
July 01, 2009 to June 30, 2010
MUNICIPALITY OF PANDI-Mayor’s Office
Pandi, Bulacan
Administrative Assistant (Job Order)
Administration
Clerical works, communication, bookkeeping, telephone duties
issuing permits and clearances
September 2008 to March 2009
RADIO MINDANAO NETWORK MANILA (DZXL 558KHZ)
Guadalupe, Makati
BST TRI-MEDIA PRODUCTION-BITAG “THE AUTHORITY IN REAL REALITY”
Tandang Sora, Quezon City
Internship
Radio and Television
News logs, news writing, broadcasting, field reporting, transcribing, promotions
EDUCATION
June 2005-May 2009
Polytechnic University of the Philippines
Sta. Mesa Manila
Bachelor of Broadcast Communication
Cum Laude
June 2001-March 2005
Immaculate Conception Child Development Center
Pandi, Bulacan
5th Achiever/Top 9
June 1995-April 2001
M.C. Bernardo Memorial Central School
Pandi, Bulacan
Qualification & Certification
Civil Service Commission
Certification of Eligibility (February 2010)
Also received certifications for being top agent
-Performance, quality, speed
(AEGIS PEOPLE SUPPORT)
Top agent in Training
(QBE Insurance)
Core Values Awardee
(Taskus)
References:
Anthony James Arandilla
Team Manager/Direct Supervisor - Taskus
Arrianne Mae Buhay
Co-SME - Taskus
Ana Viray
Team Leader/Direct Supervisor - QBE
Lovell Hernandez
Team Leader/Direct Supervisor - AEGIS People Support
