Hezron Abel Parcon
$4.50/hr
Customer Service/Virtual Assistant/Email Support/Team Leader
- Reply rate:
- 14.29%
- Availability:
- Hourly ($/hour)
- Age:
- 40 years old
- Location:
- Bacolod, Negros Occidental, Philippines
- Experience:
- 12 years
Websites
Other
About
12 years in the customer service industry. 9 years from the BPO world and has been a team leader for 7 years.
Started doing freelancing since January 2018 and was hired a customer service representative handling email support.
Tasks includes:
-
tracking orders
-
order replacement
-
processing refund
-
handling warranty
-
product specialist
CRM that we have been using are Zendesk and Salesforce.
Languages
