Hershey S. Reyes

HERSHEY S. REYES 27 Espiritu St. Marulas Valenzuela. City |- OBJECTIVE To equipped and mold my skills and knowledge more in the field of customer support service and e-commerce. EDUCATIONAL ACHIEVEMENT  Tertiary Education St. Paul University Quezon City, 2007 – 2011 (Bachelors of Arts, Major in Broadcast Journalism)  Primary & Secondary Education St. Paul College of Makati City, 1997 - 2007 SKILLS  Computer Literate (MS Office)  Google Suite (Google Sheet, Google Drive and etc)  Stripe  Shopify Account Management  Social Media Management (Facebook, Instagram and Twitter)   Email and Social Media Support (Zendesk, Zopim, Roundcube) Canva  Trello  Proficient in oral and written communications  Creative and passionate  Photography  Multitasking WORK EXPERIENCE 1. Freelancer Upwork  September 2017 - Present  Shopify Account Management  Oberlo/Dropified to Aliexpress  Data Entry  Data Research  Social Media Support  Email Handling  Basic Canva editing 2. Virtual Assistant Hire Iris 7725 Gateway, Irvine CA 92618 September 2016 - September 2017  Shopify Account Management  Product Sourcing  Email, Chat and Social Media Support  Social Media Marketing  Data Research  Data Entry 3. Support Specialist Netrepreneur Connections Enterprises Inc. (OLX.ph) 40th Floor, Unionbank Plaza Meralco Avenue, Ortigas Center, Pasig City, Metro Manila September 2014 - April 2015  Support Moderator  Screens the advertisement of members to ensure quality assurance before posting in OLX Website. May 2015 – March 2016  Support Officer  Assist members to their concerns such as account, advertisement, website, payment, mobile app and other technical issues using Zendesk. 4. Client Support Executive Directories Philippines Corporation Don Chino Roces Makati City October 2011 – August 2013  Yellow Canvass Assistant  Product Sourcing  Email Handling SEMINARS ATTENDED    Phil Construct 2012 PISM 2012 7 Habits 2014   Personal Accountability Program 2015 Exceptional Client Care 2015 PERSONAL INFORMATION  Nickname: Shy  Age: 27  Date of Birth: November 23, 1990  Place of Birth: Manila  Civil Status: Married  Gender: Female  Citizenship: Filipino  Religion: Catholic CHARACTER REFERENCES  John Lixton Ardales Support Team Leader Netrepreneur Connections Enterprises Inc. (OLX.ph) Contact Number:-  Alrose A. Chanjueco CEO Director HireIris Virtual Assistant-  Cristen Cordova Virtual Assistant Freelancer-