Hershe Ann Dino

I am a former corporate employee from a telecommunications company in the Philippines. I have 15 years of experience in customer service and sales. My last role was as Sales and Customer Management Supervisor handling branch operations. My work experience taught me different skills, such as dealing with different people, from being a team member to managing a team. As part of handling branch operations I was given different tasks, reaching the store target, customer management, process improvement, training and mentoring new hires. I organized blitzes and events to help increase branch production. Since handling internal and external customers was part of my previous job, I developed good communication skills, problem solving, and being organized. Overseeing the branch operations taught me to multi task and be pro-active in resolving concerns or complaints. The company I previously worked for is a fast-paced company and as part of the operations department we need to easily adapt to process or product changes. Loyalty is also innate in me since I stayed for more than 10 years in my previous job. Now, I want to move forward and look for new opportunities that can help me provide for my family at the same time make me grow professionally. I am detail oriented, a team player, can meet deadlines, flexible, have a positive attitude, always willing to learn and grow. I am also passionate, hardworking, efficient and trustworthy. I value integrity and honesty. I got out of my comfort zone and enrolled for Freelancing Course, the said course taught me new skills and made me more confident to look for new opportunities. To contribute in the growth and success of the company is one of my main goal.