Herschell Chambers
Address: LP#57 Perseverance Park, Ojoe Road, Sangre Grande, Trinidad; Phone:-
Email:-LinkedIn Profile: https://www.linkedin.com/in/hgmc/
Career Summary
Trained professional skilled at providing administrative services based on data. A professional who provides services for client’s and organization’s wellbeing that can work effectively with multicultural and diverse populations. A highly organized, emotionally intelligent, detail orientated, and dependable, scientific problem solving professional who uses an adaptive approach to achieve results. He is a hard-working young man who understands research methodologies, risk, retention, and people. An ambitious professional who is continually seeking improvements to enhance the standard of service, if successful in so doing would be helping to save resources and create better workflows resulting in the advancement of the division.
Systems Support: Program Management, Program Evaluation; Program Development & Coordination; Needs Assessment; Interviewing; Committee Participation; Conducting Presentations and Workshops; Advocacy and Community Engagement;
Administrative Skills: Research Execution; Research Design; Reporting; Data Analysis; Case Management; Project Management; Record Management; Office Management; Event Management; Knowledge Of Relevant Laws, Issues, and Policies; Inventory Management; Human Resource Management; Telephone/Digital Inquiries ;Invoice Preparation;
Skills Highlights: Multitasking; Communication Skills; Social Skills; Leadership Skills; Confidentiality; Accountability; Client Orientation;
Language Proficiency: English Fluent Proficiency; French Basic Proficiency; Spanish Basic Proficiency; Creole Fluent Proficiency
Technical and Computer Skills
[Microsoft Office Suite][Microsoft Project] [IBM SPSS Statistics][Nvio] [Adobe Creative Suite] [System Administration][Troubleshooting] [Deep Internet Search and Investigation] [Google Suite] [CRM Tools][Instant Messaging Tools][SaaS Tools] [R software and Tableau][GIS programs]
Professional Experience
Assistant Property Manager
O.C. Property Management
(January 2005-November 2018)
Recruited by the owner to assist with the operations and receive training and mentorship by working within the business. Retained as a consultant and continuously works on projects as needed.
Key Contributions:
Collected rental income and recorded the data in the log.
Assisted in controlling the cost of repairs for the property.
Assisted with tenant care resolving issues that may arise and assisting the owner in retaining tenants.
Conducted a needs assessment on the tenants which was used to improve their living conditions.
Social Worker Assistant
Ministry of Education: Student Support Services Division
(December 2015- December 2017)
Recruited by the Ministry to assist social workers and receive training by working within the educational system. I worked 8 hours a day in the call center answering queries from 15-50 clients per day mostly by phone or walk-ins.
Key Contributions:
Adapted, cleaned, and updated the national student critical incident database from Microsoft Access to IBM SPSS Statistics for ease of use and improved tracking, additionally managed three databases. Updated the referral database and managed the system.
Performed crisis intervention over the phone and mentored in investigative interviewing home visits and writing of the reports.
Assisted in event facilitation and hosted a workshop and assisted in awareness campaigns for Create Future Good.
Assisted with donations and food drive projects and worked within a collaborative multi-disciplinary team.
Human resources assistant duties performed including creating staff roster, staff attendance and time monitoring, scheduling vacation leave, recording sick leave, updating and managing employee files, and databases performing other related duties as directed by the Social Worker Lead and the Human Resources Manager.
Managed cases, programs, drafted correspondences, update records, and conduct the daily operations of the department for the North Eastern District.
Assisted with program evaluation and monitoring the amount and effectiveness of the psychoeducational projects. Collected donations and recorded the project’s finances and inventory.
Technical achievements include penetrating the copy machine’s security system by researching the procedure and combining it with previous knowledge, maintaining the data storage integrity by running system checks, transferring data onto other storage devices, edited psychoeducational tools, and assisting with network security.
Projects
Promoter/Digital Marketing
Pips Globally/ International Markets Live Ltd
(January 2017-August 2018)
Key Contributions:
Assisted in the development of the local market for a multinational company, duties performed included continued community engagement, customer service, technical assistance resolve any issues that customers had, market research, product testing, product launches, and copywriting resulting in increasing signups.
Finance Company Market Research Project
Role: Enumerator/Data Analyst
Sacoda Serve Ltd
(May 2015- Aug 2015)
Key Contributions:
Traveled throughout Trinidad doing a service awareness survey and finished with full commission. Assisted the subjects with understanding the questioners and entered the data into survey monkey.
University of the Southern Caribbean
Role: Enumerator
Political Research
(May 2013)
Assisted in building an understanding of the political views of the people in the country by conducting a survey.
Published Research Assistant
(September 2014-December 2015)
Center for Drug Prevention Studies
Title: Attitudes of the public towards people who abuse drugs in 12 Latin American Countries
Research project planning and assist with administrative duties such as team coordination, data analysis, and enumeration. The top researcher with full commission.
Consultant
Chambers Consulting
-)
Judiciary of Trinidad and Tobago
Project Name: Employee Assessment
Role: Data Analyst
Advised client that employee engagement and satisfaction is high based on the data given.
Futurelineglobal Market Research Project
Role: Enumerator /Data Analyst
Advised client that based on the data gathered it feasible to sell tiers in the area connecting him with clients.
Tesco Mini Mart Market Research Project
Role: Digital Market Research /Data Analyst
Advised the client on how to sell an antique collection based on the data collected it was not feasible to sell.
Project Name: Database Penetration
Role: White Hat Hacker Skills Used: Data Analysis and Coding
Hired to penetrate a Microsoft Database, edited the code base forcing the program to reset.
Writing Projects
Hired for five writing projects over three hundred words each, four academic papers, and one business proposal.
Social Media Management
Managed, the campaigns of two entrepreneurs both yielding positive results when the plan was implemented. The Forever Inspired project yielded over three thousand views and assisted in the sale of sixty percent of the inventory. The campaigns ran by Chambers Construction Company Ltd have increased the company’s employee network and attracted 5 projects to the company.
Community Involvement
Communications Coordinator
(September 2013 – December 2014)
Caribbean Association of Educational Psychology Professionals
Assisted in fundraising event activities and awareness activities and administrative duties: team coordination, event planning and management, web administration, event facilitation, media design, and content creation.
Practicum Student
(January 2014- April 2014)
Youth Training Center and the Maximum Security Prison
Paperwork: prepared case histories, mental status exam, intake forms for detainees, and guardians. Planned interventions based on student’s needs. Attended the carnival event.
Conducted clinical interviews, used active listening skills, observed ego defence mechanisms in action. Enumerator/Moderator in a research project, and participated in outreach programs such as food donation drive.
Education
BSc Psychology University of the Southern Caribbean 2015 Maracas Valley, St Joseph, Trinidad and Tobago.
Certifications and Professional Development
Diploma Information and Communication Technology University of Cambridge Exam 2009 Certificate collected in January 2010.
Standing With Them Standing For Them: Advocacy In Social Work Practice University of the Southern Caribbean 2013
Understanding Drug Addiction From The Perspective Of The User University of the Southern Caribbean 2014
SPSS Statistics Essential Training LinkedIn Learning 2018
Become a Public Relations Specialist LinkedIn Learning 2018
Become a Data Scientist LinkedIn Learning 2018
Become a Data Analyst LinkedIn Learning 2018
Become a Project Manager LinkedIn Learning 2018
Become a Customer Service Representative LinkedIn Learning 2018
Become a Sales Representative LinkedIn Learning 2018
Cultural Psychology - University of Houston 2019
All CEUs Counseling Education “Case Management Toolbox, Happiness Isn't Brain Surgery, Group Counseling Modules, The Porn Trap, and Love You Hate the Porn”
References
(Supervisor) Kesha Pierre
Senior School Social Worker
Corner Savi Street and Boodooville Sangre Grande-
Email Address:-(Mentor) Jessel Keda Baptiste CA FCCA
Chartered Accountant-
Email Address:- (Supervisor) Imo Bakari Professor /Director
University of the Southern Caribbean
& Center for Drug Prevention Studies-
Email Address-
