Hernandez Guarino

HERNANDEZ GUARINO VIRTUAL ASSISTANT CAREER OBJECTIVE To help you win with your business with my supreme CONTACT skills and knowledge in Customer Service and Chat Support. - IBP Road, Quezon City- EXPERIENCE Sitel Philippines Customer Service Representative- EDUCATION I have worked as a customer service representative at Sitel for the last three years. During my time there, I've learned a lot about the company and its mission to help people get Business Administration connected to the internet in order to access information, ICCT Colleges Inc. like healthcare and education. 2016-PRESENT V.V Soliven Cainta, Rizal Certificate of Virtual Assistant VA Training PH 2022 Quezon City, Philippines PLDT Philippines Chat Support- PLDT is a telecommunications company that provides services in the Philippines. I have been working with the company for 1 year, during which SKILLS Communication time I have helped them expand their business internationally and domestically. I have worked on several projects that have helped increase customer satisfaction and improve customer retention rates. Critical Thinking McDonalds Philippines Time Management Project Planning Design & Scale Document Review Service Crew- McDonald's is the world's leading global food service retailer with over 36,000 locations in 118 countries. We serve more than 70 million customers daily through our restaurants and online platforms in more than 30 countries around the world. I worked at McDonald's in PH as a Crew Member, where I was tasked with cleaning, cooking, and serving food to customers.