ABOUT ME
Everything I have engaged in my professional career was
motivated by my interest in making things in
life easier for other
people. I am a person with an exceptional ability to organize,
prioritize and handle multiple task simultaneously.
I work hard
because I know the importance of getting the job done fast and
right.
HERMINIA
CANTOS
CHAT SUPPORT
MY CORE SKILLS
Customer Service
Email Support
Chat Support/Text Support
English Writing & Speaking
Administrative
Data Entry and Transcription
Business Correspondence Writing
Skills in Canva, Google Products (Drive, Docs, Spreadsheet,
Calendar); Microsoft Office Programs (Word, Excel,
PowerPoint, Outlook)
GET IN TOUCH!
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MY CAREER PATH
VIRTUAL ASSISTANT/TEXT SUPPORT
live:herminia.balanza.cantos
Reussir Properties| May 2019 to September 2020
Links to my social media accounts
Work as text support virtual assistant using ROOR-SMS system
Filter through text messages to find real estate leads.
Input prospected client's data on Google Sheets and Podio
VIRTUAL ASSISTANT
INTEREST AND HOBBIES
Misfit Agency| June 2019 to September 2020
Create and edit clickfunnels
Email Campaigns using Go Highlevel,Zapier and Bright Local
PDF edits using Canva
CLAIMS PROCESS ANALYST
Accenture, Inc. |-
Internet
Beach
Book
Travel
Perform data entry and research in various systems and
tracking tools.
REFERENCE
Apply knowledge of process and related systems to assist in
identifying, assessing and resolving customer issues.
Florderick Agdinoay-
MY EDUCATION
Team Leader
Accenture, Inc - Project EBA
Cristina Eve Turaja--
Workforce Specialist
Teletech
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Bachelor in Banking and Finance, 2004
