Hermenia Carpio

I’m Hermenia Carpio, a detail-oriented and reliable Virtual Assistant with over 4+ years of professional VA experience and a solid background in administrative support, customer service, data entry, auditing, and e-commerce management. I’ve worked with international clients—most recently with Bike Scooter City—where I handled daily customer inquiries, monitored Google reviews, managed newsletters, and maintained a clean and optimized Shopify backend.

My corporate experience as an Accounts Payable Associate, Auditor, Portfolio Reconciliation Analyst, and Data Entry Associate strengthened my accuracy, organization, and ability to manage high-volume tasks under strict deadlines. I’m efficient, tech-savvy, and highly adaptable, making me an excellent fit for teams that value consistency, reliability, and proactive support.

I can help you with:

Administrative and email support

Customer service (social media, email, reviews monitoring)

Shopify content updates and product/admin management

Data entry & auditing with strong attention to detail

Google Workspace + MS Office

Reports, documentation, and file organization

Basic bookkeeping (QuickBooks & Xero trained)

I’m committed to delivering high-quality work, maintaining confidentiality, and supporting business operations so you can focus on growth.

Skills 

Virtual Assistance

Administrative Support

Customer Service and Email Management

Data Entry & Data Review

Shopify Management

Google Workspace (Gmail, Sheets, Docs, Drive)

Microsoft Excel, Word, Outlook

Basic Accounting

Invoicing & AP Support (SAP, Readsoft)

Report Generation

Time & Task Management

Adaptability & Problem-Solving

Strong English Communication

Certificates / Trainings

Executive Assistant Training

QuickBooks Online

Xero Bookkeeping

SEO Training

General Virtual Assistance Training