Heraldine Hoylar

I am a college graduate with over five years of professional experience in customer support, handling multiple accounts, payment processing, case management, appointment setting and admin work. Throughout my career, I have worked in fast-paced environments where I handled customer inquiries, resolved service concerns, managed cases, and supported marketing initiatives. I have developed strong communication, problem-solving, and organizational skills, allowing me to deliver high-quality support while maintaining professionalism and accuracy. I am experienced in email, chat, and phone support, as well as coordinating tasks and working with different tools and platforms. In addition to my customer service background, I have experience assisting with marketing-related tasks, including influencer outreach and basic graphic design using tools such as Canva. This has allowed me to contribute creatively while supporting business goals and brand visibility.