My name is Henry Bacud, and I am an experienced technical support and customer service rep and also a freelancer. Throughout my years of experience being in the IT and BPO industries. I have managed to learn, adapt and enhance my skills wherein up to this day I am still looking for knowledge and experience to be able to not only help me with my work but also to contribute to the ever-growing fast phase era of technology and development. As a freelancer, I have learned additional skills from designing, advertisement, and management.