Henry Montero
Phone - |-| Cebu City, Philippines | Alternate Phone -
o LinkedIn Profile: https://www.linkedin.com/in/henry-montero-96a297280/
o Work Insights: https://www.ondemandassessment.com/workplaceinsights/qeSiwcl3feaMnF3isdus3w/1Q7xJXx8Lib6q4aK72r3BQ
o
o
EF SET English certificate: https://cert.efset.org/en/FjS5Bd
Personality Traits: https://www.16personalities.com/profiles/2bdc6f9245adc
SUMMARY
Project Manager with over 12 years of experience delivering IT projects and leading
cross-functional teams. Expertise in project methodology implementation,
stakeholder communication, and operational efficiency. Successfully managed
multiple initiatives that improved processes and increased stakeholder benefits.
Proven track record of compliance to standard practices and methodologies to drive
consistency in project delivery. Able to share effective skills and insights, enhancing
operational performance, teamwork and project success.
WORK EXPERIENCE
Apr 2011 – Jun 2023
May 2005 – Mar 2011
Project Manager, Project Management Office (PMO) for Digital
Pasig City
Solutions, TELUS International Philippines
Orchestrated I.T. projects for infrastructure support and application
deployments
Managed end-to-end project activities including scoping, planning, review,
execution, post-implementation review, documentation, stakeholder
communication. Successfully implemented projects, achieving high satisfaction
levels from end users and stakeholders
Senior Team Lead of Offshore Database Services for TELUS
International Philippines
Pasig City
Championed a team of Offshore DBAs, delivering exceptional database
administration and support
May 2005 – Mar 2007
Aug 2004 – May 2005
DBA Support Team Lead for Equicom Systems Management
San Juan City
Provided team management crucial DB support, ensuring seamless operations
Senior Team Lead of Database Services for Accenture
Makati City
Galvanized a team to provide comprehensive database administration support to
clients in the US and Australia
Nov 2001 – Jul 2004
Project Manager of DW/BI, Database Architect, Oracle
DBA for Pilmico Food Corporation (Aboitiz Company)
Cebu City
Developed and managed data warehouse development projects while
conceptualizing database structures for analytical reporting
Aug 2000 – Jan 2001
DBA Consultant for iGate Australia (formerly Mastech Corp)
Sydney
Delivered database consultancy and administration to clients in Australia
Jul 1996 – Aug 2000
Designer/Architect, Oracle DBA, Project Manager, I.T.
Manager for Norkis Distributors Inc.
Mandaue City, Cebu
Led the IT department while innovating systems design, development, support
Engineered computerized financial and sales systems to streamline operations
Page 1 of 3
Jan 1993 – Jul 1996
Instructor, Course Developer, Operations Manager for CEBU
Advanced Computer Centre
Cebu City
Managed day-to-day training center operations, developed training courseware,
and conducted in-depth training in programming, systems analysis and design
Jun 1989 – Dec 1992
Instructor for Systems Technology Institute (STI)
Cebu City
Conducted training programs in Computer Programming and Business Systems
Design. Fostering professional skill development
Jan 1988 – Jun 1989
Analyst/Programmer for First Farmers Milling Corp.
Talisay, Negros
Involved in systems design, development, deployment, and support for various
applications to sustain mill operation efficiency
EDUCATION
Bachelor of Science in Mechanical Engineering
University Of Negros Occidental-Recoletos
Bacolod City, Philippines
Board Passer of MECHANICAL ENGINEER Licensure Exam
By Professional Regulations Commission (PRC)
April 1985
Jan 1980 – Mar 1985
SKILLS
Project Management
Application Design and Development
I.T. Operations Management
Database Architecture
Database Administration
Data Warehouse/BI Architecture
ETL Design and Support
Customer Focus
Communication and Coordination
Team Management and Teamwork
Problem-Solving/Analytical skills
Resource Management
Collaboration and Training
Adaptability and eagerness to learn
Methodology Development
Process Improvement
Team Leadership
Documentation and Knowledge Base
Presentation Skills
Transformational Change/Migration
LANGUAGES
English, Filipino/Tagalog, Cebuano, Ilonggo
TRAINING
Project Management Professional (PMP), ITIL, Data Warehouse, OLAP tools,
Oracle Database, Oracle Designer CASE, Oracle Developer, SQL, Unix
Availability: Max. two weeks notice
Work preference: Work remote
Employment preference: Regular or Contract
Page 2 of 3
Recent Project Manager role
Apr 2011Jun 2023
TELUS International
Philippines
Project Manager.
Project Management Office (PMO) - Digital Solutions
1) Handled I.T. projects for infrastructure support and application deployments
a) Infrastructure projects include storage migrations, database patching and upgrades, server
operating system patching and version upgrades, server/DB remediation
b) Application deployment projects are projects for proactive app maintenance (releases), code
deployments, database updates and tuning
2) Responsibilities included were project team organization, stakeholder management, project scoping,
detailed planning and reviews, resource management (subject matter experts, implementers,
vendors), schedules, milestones, project deliverables and metrics, communication and collaboration
3) Planned and executed end-to-end project activities including identification and drill-down of tasks,
task assignments, task duration and schedule, task dependencies, tasks on critical path,
implementation, post-implementation review
4) Managed and tracked implementation based on project plan, including task kick-off, task
deployment, managing issues, engaging technical resources, app owners and vendor support, project
communication, app testing and sign-off, issues escalation/mitigation
5) Engaged vendors for project planning and deployments. These are support vendors of storage
devices, databases, servers and applications
6) Collaborated with stakeholders, App and Business Owners, App Primes and technical teams for
project scope definition and sign-off, resource assignments, task definition, and other project plan
information
7) Engaged business partners and key stakeholders for scheduling of project deployments,
communication, status reporting and post-implementation reviews
Projects handled were successfully implemented. End users and stakeholders were satisfied with the project
deliverables and benefits. Project knowledge base was established for reference, documentation and training.
Projects that have challenges or with uncontrolled constraints were handled with more collaboration and
effort with project teams, stakeholders, business partners and vendors. These efforts included remediation
or fixes, pre-project tasks, vendor assistance, plan revision, or implementation of additional project tasks.
--o--
Page 3 of 3
