Henry Kibocha Mugo

I have been a Lead Tester for over 7 years where I did manual testing, wrote unit tests and performed code reviews.

I have also been a technical support specialist with a company in the US working remotely for over 2 years.

While there I was able to offer technical support to the customers through making quick videos, email and live chat via Zendesk explaining to them how to resolve their issues.

I am a very fast learner, have empathy, quick decision maker, friendly and a good team player.

Able to handle more than 20 tickets in a day.