Henry Ike

HENRY KELECHI IKE CONTACT: - LINKEDIN: https://www.linkedin.com/in/henryike/ EMAIL- LOCATION: Lagos, Nigeria. CAREER OBJECTIVE Dedicated, detailed and experienced virtual assistant, and an engaging customer service professional, with 2+ years of experience in customer support, administrative support, social media marketing and sales appointment setting, ensuring individuals and businesses run smoothly and efficiently. I’m an excellent team player with sound knowledge of business operations, sales, excellent computer / tech skills and an ability to communicate confidently at all levels. SKILLS  Excellent communication  Good interpersonal skills  Problem solving skills  Time management  Customer support  Social media marketing  Microsoft office  Google workspace  Good sales/marketing skills  Social media management  Administrative support WORK EXPERIENCE Graphics Designer / Content Creator / Social Media Manager. STUDYSPOT VANCOUVER CANADA. May 2022 - Till Date. Duties:  Handles digital strategies using chatGPT.  Handles integrated campaigns, by makig use of content creation using chatGPT and social media posts of contents I created with Canva Pro design software tool. Adds content write up to social media posts.  Assisted in social media handles management.  Provided customer support via email and telephone.  Managed assigned human resource tasks for the client weekly. Virtual Intern IIDE-Indian Institute of Digital Marketing August 2022 Duties:  Handled tasks related to social media marketing  Content writing.  Google sheet management.  Essentials of digital marketing. Administrative Assistant Digital Witch Lagos, Nigeria February 2020 - March 2022 Duties:  Monitored and documented daily business operations  Handled customer support via email, phone and social media pages.  Updated and organized products/services information on organizations social media pages.  Handled social media marketing for the firm.  Received and completed inbound clients orders. EDUCATION Federal University of Technology, Owerri Bachelor of Engineering in Metallurgical Engineering September 2015 CERTIFICATIONS / TRAININGS  Alx-Africa, Kenya Nairobi  Customer Service Foundations 2022 LinkedIn Learning  Indian Institute of digital marketing  Fundamentals of Digital Marketing Certificate 2022 Google Digital Skills for Africa  Jobberman Soft Skills Training Certificate 2022 HOBBIES Surfing the internet, reading science and technology books, research findings, Google searching, YouTube research and online marketing.