Henry Christina

Professional, Patient-Centered Support | Tech-Savvy Virtual Assistant | 5-Star Communication

 I'm Christiana Henry, a Registered Nurse and Certified Virtual Assistant with a passion for delivering exceptional customer support and efficient administrative assistance to health-focused and service-driven brands.

With hands-on experience in telehealth, inbound and outbound communication, email and chat support, and tools like Zendesk, HubSpot, Slack, and Google Workspace, I offer a rare mix of clinical empathy and remote support precision.

 Why Choose Me? 

Healthcare Virtual Assistant with nursing experience: I bring professionalism, discretion, and a warm approach to patient support and telehealth admin tasks, with strict adherence to HIPAA guidelines.

Customer Support Specialist: I handle email, chat, and ticketing systems confidently using Zendesk, Freshdesk, Intercom, and more.

Inbox & Calendar Management: Stay organized with help from someone who values deadlines, follow-ups, and smooth scheduling.

CRM & Tech Tools Pro: Fluent in HubSpot, Trello, Notion, Slack, Zoom, Microsoft Teams, and Meta Business Suite.

Adaptable & Fast Learner: I onboard quickly, integrate smoothly into new systems, and hit the ground running; whether in healthcare, e-commerce, or service industries.

Tools & Skills:

Communication & PM Tools: Zoom, Slack, Teams, Trello, Notion, Google Workspace

CRM & Help Desk: Zendesk, HubSpot, Freshdesk, Intercom, Gorgias

Admin Tasks: Appointment Scheduling, Inbox Management, Data Entry

Social Media Admin: Meta Business Suite, Ads Manager

Soft Skills: Time Management, Attention to Detail, Empathetic Communication, Problem Solving

I'm available to work in your time zone and committed to providing top-tier virtual assistance with a strong foundation in both customer care and health administration.

Let’s work together to make your operations smoother and your clients feel truly supported.