Henry Christanto Sutjiono

Henry Christanto Sutjiono Phone : - | E-mail :- Profile An avid learner with experience in Product Management and Product Design (UI/UX Design) using Agile Scrum Framework. Excels in communication and stakeholder management with strong sense of empathy, negotiation, active listening and conflict handling. A photography, traveling and writing enthusiast. highly interested in Anthropolgy, cultural arts and history, especially in Egyptology. Past product experience mainly focusing on end customer facing website and payment service. Experience Moladin (PT. Moladin Digital Indonesia, Used Car e-commerce) September 2021 - February 2023 Associate Product Manager - Designed Moladin’s Career Site from scratch (total 2 months development, 1.33M ScreenView during live period) - Built the Car request feature (2.178 total request initiated for 1st month launch, 0.8% leads to transaction) - Supported MCC MVP rollout, (fieldwork Spyne app training for 4 first branches. with latest status: 16 branches with 285 inventories photographed using Spyne App) - Influenced Moladin Web B2C revamp (increasing buy leads from 52 to 244, by updating the UX flow. Increase search funnel conversion from 15.63% raised to 98.45%, several last improvements using A/B Testing) - Supported New Payment Page, Manual Transaction Portal plus several adhocs (KTP input field, Wallet Withdrawal Limitation, WHT development) during the last 4 months in Platform tribe - Transaction squad June 2021 - September 2021 Aplikasi Super (Y Combinator, Winter 2018) Associate Product Manager - Designed a new supply management system ‘Stok Hadiah’ for a better stock classification - Crafted and collaborated 2 PRDs based on current end customer problems and managed end to end process until the deployment to production - Managed Stakeholders and collected Pain Points for further improvements during 4 total sprints. My main user was the Marketing team who was wanting to implement vouchers for specific and targeted users based on their tiering classification - Did User Research (by interviews) and Competitive Analysis for a better Positioning of the product in Social Commerce Industry February 2020 - December 2020 Apple Developer Academy @UC (10 months Developer Program) Intern Product Manager - Researched the problem and market opportunity for 3 products using Challenge Based Learning System - Refined the requirements and created User Stories & Empathy Map, based on User Research - Prioritized essential features with the team during 3 last projects Intern UX Writer - Built the proper conversational design inside 3 digital products during 3 challenges - Crafted, tested and refined Copies and Microcopies for 5 different App Prototypes Intern Story Writer and Story Producer - Developed the story elements (Characters, Plot, Themes) for the selected draft ‘Child Abuse’ theme - Implemented the final draft to production phase for the in-game conversational elements Education University of Ciputra - Surabaya, East Java Bachelor of Science in Visual Communication Design Honors: Cum Laude (GPA: 3.33) August 2011 - October 2015