Henry Agbo

AGBO, Ogbe Henry EXECUTIVE SUMMARY COMMITMENT | LEADERSHIP | INTEGRITY I am a Technology Professional with vast experience in, IT Service Management, Project Management, IT Infrastructure Management, Business Process Management, System and Network Administration. My Information Technology experience cuts across various sectors of the economy, ranging from Transportation and Logistics, Educational Services and Financial Services. I possess proven ability to excel in challenging situations that utilize my ability to communicate clearly and liaise effectively with a diverse client group in a friendly and diplomatic manner while adding value to the organization. PROFESSIONAL EXPERIENCE Technology Program Manager March 2019 – Present Baynet Fuse Limited, Lagos. § Pro-actively engage, manage and build strong relationships with both business and technology stakeholders. § Take ownership of technology deliveries from high-level requirement through design, development, testing and deployment in an agile environment. § Provide on-going support to the technology teams as required to ensure the success of end-to-end customer journey of all IT related projects. § Work closely with business users, other project managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed. § Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner. § Ensure the provision of effective leadership, supervision, ongoing training and development of technology teams. Key Achievements and Milestones § § § Successful development of a digital advertising application for media publishers and advertisers. Successful management of the activities of the digital marketing teams (social media and client solutions) to deliver excellent services to clients. Successful design and delivery of a new server room for a client. IT Analyst/ Project Team Lead April 2017 – January 2019 Greenwich Trust Limited, Lagos. § Ensured that technology strategy and roadmap aligned to business strategy and the company’s overall vision. § Managed and influenced stakeholders through effective communication to understand needs and achieve desired results. § Ensured that the business was equipped with the necessary technology solutions and processes to enable business operations and growth. § Managed external vendors for purchase, support and payment for software and hardware infrastructure that meet organization's requirements including Bloomberg, Microsoft, HP, etc. § Managed projects in accordance with Greenwich SDLC standards and ensured that service level agreements (SLA) are adhered to. § Executed user acceptance testing and participated in post-implementation reviews of enterprise applications. § Managed information security program to ensure alignment of security needs with the strategic business objective. § Supported in developing, reviewing and implementing policies, standards and procedures to ensure the integrity and safety of information systems. § Participated actively in the preparation of the annual budget for the Information Technology department. § Implemented the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. System Support Expert February 2015 – March 2017 Greenwich Trust Limited, Lagos. § Carried out installation, configuration, testing, and maintenance of hardware including personal computers, servers, printers, IP telephones, and other peripherals and implemented server upgrades, maintenance fixes, and vendor-supplied patches. § Supervised the IT service desk and liaised with service providers and third-party consultants to ensure that service level agreements (SLAs) were met. § Supervised daily system monitoring, verification of the integrity and availability of all hardware, server resources, windows operating systems and enterprise messaging platforms. § Performed weekly backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media and recovery disks. § Evaluated vendor products in hardware, software, telecommunications equipment and recommended purchases consistent with the organization’s short and long-term objectives. § Implemented the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. Key Achievements and Milestones § § § § § § § § § § Project Manager, Successful design, deployment and management of HRIS application for Greenwich Trust Group. Technology Lead, Successful design, deployment and management of ERP and CRM solutions for a subsidiary of Greenwich Trust Group. Member, Project Team, Successful revamp of an online trading portal (web and mobile apps for iOS and Android). Member, Project Team, Successful integration of multiple payment options on an online trading application. Team Lead, revamp of datacenter and network re-cabling at Greenwich head office. Project supervisor, network cabling and installation of new wireless controller and access points. Secretary, Greenwich Information Technology procurement committee. Finalist, Most valuable employee of Greenwich Trust Group, 2018. Best Support Unit, Greenwich customer service award,- Best online trading platform for investment securities in Nigeria Capital Markets by Proshare Nigeria (www.proshareng.com). IT Management Trainee Entralog Group, Lagos. October 2013 – January 2015 § Handled first level support calls and provided remote control support to expedite problem solving. § Carried out installation and configuration of systems, networks and deployment for users to ensure optimization and reliable performance. § Assisted in setting up and maintaining network management system tools to ensure network devices are constantly monitored. § Participated and engaged actively in periodic teams, support services and IT strategy meetings. § Assessed and resolved LAN/WAN performance, connectivity and related network problems. EDUCATION Federal University of Technology, Akure, Ondo State, Nigeria. B. Tech Computer Science (Second Class Upper) Nigerian Navy Secondary School, Ogun State, Nigeria. West African Senior Secondary School Certificate 2011 2004 CERTIFICATION /MEMBERSHIP Digital Marketing Certificate Google Digital Garage, Google EMEA November 2019 Member, BCS Chartered Institute for IT Membership number:- July 2019 – July 2023 Certified Information Security Manager (CISM) – In View (Passed exam in June 2017) June 2017 ITIL Foundation Certificate in IT Service Management PeopleCert Candidate Number:- February 2017 Information Systems Audit and Control Association (ISACA) – Member ISACA ID- 901630 June 2017 TRAININGS/WORKSHOPS § Training in Project Management by Piston and Fusion Limited. May 2019 § Quest consulting five-day training on Corporate Finance. § Phillip consulting three-day training on Cyber Security Fundamentals. § Information Systems Audit and Control Association (ISACA) conference on ‘Driving Economic and Business Growth via Threat and Risk Intelligence’. December 2015 April 2018 June 2017 SKILLS Soft Skills Competency Level Leadership. Advanced Problem Solving and Team Work. Advanced Communication and Presentation. Advanced Project Management. Advanced Interpersonal Relationship. Advanced Schedule and Time Management. Advanced Functional Competencies: Good knowledge of Microsoft Office365 application, Project management applications, Windows Operating system (server and desktop) and network infrastructure, applications support, hardware and software troubleshooting, and management, policy development and review. EXTRA-CURRICULAR ACTIVITIES § Executive Member, Adullam Investment Club, a network of young professionals that encourage economic empowerment through capacity building and wealth creation. § CPD Coordinator at STEMRES Learning Initiative (stem.ng), a social enterprise focused on inspiring young people in Science and Technology. § January 2019 - Present January 2018 -Present Team lead, Community Development and Sanitation (CDS) exercise in Ori-Oke community, Ejigbo, Lagos. § Volunteer, Live Your Dreams Africa (LYDA) Initiative § Vice-Chair, Institute of Electrical Electronics Engineers, IEEE, FUTA Chapter. 2010 EXPECTED SALARY: Open to negotiations. REFERENCES: Available upon request. July 2016 June 2015 May 2009 – April