Henrietta Nnabuife

I am a seasoned customer service professional with over 5 years of experience in the BPO and E-commerce industries. I am excited to offer my expertise to clients, where I can leverage my skills and knowledge to provide exceptional customer service solutions. Throughout my career, I have worked with diverse teams and clients, managing a wide range of customer service tasks, such as responding to customer inquiries, handling complaints, and providing technical support. I am adept at managing customer service platforms, such as Zendesk, Freshdesk, and Salesforce, and have experience in using various communication channels, including email, chat, and phone. I am committed to providing personalized and efficient solutions to meet the needs of each customer, ensuring they have a positive experience with your brand. If you're looking for a reliable and experienced customer service professional to enhance your customer support operations, I would love to hear from you.