Henrietta Igwe

HENRIETTA, CHIDINMA IGWE Ajah, Lagos State, Nigeria -, --https://linkedin.com/in/henrietta-i- PROFILE: A dedicated and determined team player, passionate about serving in a warm, efficient, and courteous manner as a way of contributing towards the achievement of organizational goals through planning, diligence and innovative commitment using modern skills, while having an experience in coordinating administrative processes, office management, and special projects with efficiency of achieving corporate goals. WORK EXPERIENCE: HUMAN RESOURCES BUSINESS PARTNER Work Bees Limited - Lagos Aug 2019 – TILL DATE Work Bees Limited is a full Service HR Consulting and Outsourcing Company, Supporting clients all over the world. Key Responsibilities:         Payroll Administration Employee Management Payment of Government Regulatory fees Scheduling of Meetings with CEO/ Management team Staffing Recruitment On boarding Filling regulatory fees/Annual returns Admin Officer SpeakWell Consulting Limited – Lagos Sep 2017– March 2019 SpeakWell Consulting is a recruitment, Outsourcing, Training and research services organisation. Key Responsibilities:        Deals on payroll, collection of data Overseeing of department Managing employee See to the growth and welfare of the organization Answer questions, phone calls and address complaints Keeping the front desk tidy and presentable with all necessary material Create avenues for interpersonal relationship     Responding promptly to customer inquiries. Responsible for keeping records of customer interactions, transactions, comments, and complaints. Responsible for providing feedback on the efficiency of the customer service process. Ensured that office supplies were always in stock. INDUSTRIAL TRAINING- SIWES Osanebi Odachi and Co Estate Surveyor –Lagos State May 2015 – Nov 2015 Osanebi Odachi and Co Estate Surveyor is Real Estate Company that satisfies their clients with good lands and properties. Key Responsibilities:  Worked as a business development personnel Researching and reporting on external opportunities Understanding current and potential customers Sourcing of properties Carrying out valuation and inspections     FRONT DESK OFFICER ILLUMINATI PROJECT SERVICES LIMITED, Lagos State Dec 2010 – Nov 2011 Key Responsibilities:     Worked as a front desk officer Answer questions, phone calls and address complaints Keep daily records and documentations Schedule meetings SALES REPRESENTATIVE Digital Links Communication, Lagos State Mar 2009 – Sep 2010 Key Responsibilities:  Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and organizations.  Communicating with target audiences and managing customer relationships. QUALIFICATION/ EDUCATION BACKGROUND: 2021 Network of Unique Human Resource Professional Master class Certificate on Strategic Human Resource Business Partnering 2021 Kendor Consulting Certificate of Participation- Human Resource Boot camp Conference 2018 Nnamdi Azikiwe University Awka, Anambra State. B.Sc. Estate Management CORE SKILLS/COMPETENCIES: Tools: Microsoft Office Suite, Zoom, Calendly, Google Workspace, Google Meet   Administrative support, Building customer Loyalty, Effective communication, Great interpersonal skills like flexibility, honesty, reliability, emotional intelligence, and patience  Team, Time, and Priority Management INTERESTS:  Operations, Human Resources, Office management and aadministrative roles. LANGUAGES:  English HOBBIES:  Traveling, Adventure, Reading References available on request.