Hennie Liza Manuel

HENNIE LIZA MANUEL VIRTUAL ASSISTANT CONTACT --Inayawan Cebu City, Philippines EDUCATION PROFILE An Accomplished entrepreneur with experience in owning and operating a small-medium enterprise in the Philippines, I bring a rich background encompassing diverse roles in sales, customer service, teaching, and training. Over the years, I’ve finely tuned my skills, consistently adopting an owner’s perspective to deliver exceptional results. Committed to surpassing expectations, I am poised to add substantial value to your organization. WORK EXPERIENCE SELF-EMPLOYED / Online Trading 1999 - 2005 HOLY CROSS OF DAVAO COLLEGE Bachelor of Science in Accountancy SKILLS Hennie's Products Trading-Cebu City | February 2016 - 2023 - Offer assorted products most especially clothings to wholesale and retail clients - Train junior sales agents or employees to enhance their selling abilities - Make sure workers have high morale by providing positive working environment SALES AND CUSTOMER SERVICE TRAINER (TRAVEL ACCOUNTS) Teleperformance-Davao City | May 2013 - February 2014 Project Management Customer Service Sales Training - Train and orient newly hired applicants - Daily coaching and performance appraisal with the agents - Act as nesting supervisor to prepare agents for production - Calibrate with Quality Assurance and Production Supervisors to ensure training standards - Develop materials and modules for training Public Relations Teamwork ENGLISH AS A SECOND LANGUAGE TEACHER Time Management Sammuel Mission Institute-Tagaytay City|February 2002- February 2012 Leadership Effective Communication Critical Thinking LANGUAGES - Lead a team of teachers for evaluation and trainings - Assist the owner to develop the company's core system - Assist a team of teachers to create and develop teaching modules and materials - Teach English to advanced and beginner students REFERENCE Robert Keith Gravlee English (Fluent) Tagalog (Fluent) Owner Address: Poteau Oklahoma,United States Company:AmericanIslander Garment Manufacturing Phone:- Email:- Christian Joseph Abing Deputy Training Manager Address: Deca Homes Tigatto Davao City Philippines, 8000 Company:Wipro Limited Inc. Phone: - Email:-