Hemylyn Vinuya Aparato

I have a nine years experienced for both Customer Service and Technical Support via live chat, email and phone. My most recent job was as Technical Support and Customer Service via live chat using Snap Engage live chat tool, email using Zendesk and remote access to ExpressVPN Company. I also have 2 years experienced as a Customer Service and Technical Support Support via chat and email for Xbox gaming console, one year experienced as a Technical Support and Customer Service via phone and email for Clear Wire Internet Service provider and 3 years for Norton anti virus via chat, email and remote access. Also, I have worked as a Financial Support analyst at H$R Block Bank for 1 year. Prior to the BPO jobs, I worked as a Financial Analyst for a local bank here in the Philippines for 2 years.