Heloise Ann

Experienced Customer Account Specialist with a demonstrated history of working in the Information Technology & Services industry. Skilled in Computer Repair, Technical Support, Customer success, Software Testing and QA, Average MacOS user (still learning the hoops), and Team Management. Strong professional attitude while being a laid back team player, and a considerate and compassionate Team Manager who encourages team members to perform rather than pressure them to perform. Focuses more on the positive side of things rather than the negative, and easily turns rejection into motivation and strives to keep learning and improving self and team.