Helleine Rose Conde
CUSTOMER SUPPORT
CONTACTS
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WORK EXPERIENCE
SKILLS
Interpersonal Skills
Resilience
Adaptability
Attentiveness
Innovative
OTHER SKILLS:
Computer Literate
knowledgeable in MS Office/Excel
EDUCATION
BACHELOR OF SECONDARY
EDUCATION MAJOR IN SCIENCE
- CARMONA STATE UNIVERSITY
BACHELOR OF ARTS IN PSYCHOLOGY
- CITI GLOBAL COLLEGE
LANGUAGES
English - Advance
FILIPINO/TAGALOG- NATIVE
SERVICE CREW (March - April 2022)
Company Name : Jollibee
Job Resposnsibility: providing excellent
customer service, taking orders, serving food
and beverages, maintaining a clean and
organized environment, and assisting with
other tasks as needed.
TELEMARKETER/SALES REPRESENTATIVE
(June 2022-January 2023)
Company Name: Tianlu International
Job Responsibility: Making outbound calls to
potential customers, promoting products or
services, and generating leads, al l whil e
building rapport and closing sales over the
phone
APPOINTMENT SETTER ( February November 2023)
Company Name: RAV -MG VIRTUAL
ASSISTANT
Job Responsibility:
identify potential clients, contact them (often
through cold calling or email), and schedul e
appointments for sales representatives or
Collection Department.
(Promoted as - CUSTOMER SUPPORT (WFH)(November 2023 -December 2024)
Company Name: RAV-MG VIRTUAL ASSISTANT
Job Responsibility:
- Respond to customer inquiries via phone, and
emails.
-Maintain accurate customer records and
update databases with relevant information.
-Collaborate with other teams and
departments to ensure customer satisfaction.
