Helina Ogwo

PROFESSIONAL SUMMARY Highly organized and detail-oriented Virtual Assistant with over 5 years of experience supporting executives and businesses remotely. Proven ability to manage administrative tasks, streamline operations, and enhance productivity using modern digital tools. Strong background in communication, data management, customer support, and project coordination. CORE SKILLS- Calendar & Email Management Customer Support & Client Communication Data Entry & Data Management Project Coordination & Task Management Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Docs, Sheets, Forms, Drive) CRM Tools & Administrative Systems Bookkeeping & Financial Support Social Media Management Research & Report Preparation Time Management & Multitasking Attention to Detail & Problem Solving PROFESSIONAL EXPERIENCE Virtual Assistant (Remote) | 2019 – Present • Managed executive calendars, scheduled meetings, and coordinated appointments efficiently. • Handled email correspondence, ensuring timely responses and professional communication. • Maintained and organized digital records, documents, and databases. • Provided customer support, resolving inquiries and improving client satisfaction. • Assisted with bookkeeping tasks, expense tracking, and financial documentation. • Conducted online research and prepared reports to support business decisions. • Managed social media accounts and content scheduling. • Collaborated with teams using digital tools to ensure seamless workflow and productivity. EDUCATION Bachelor of Science in Accounting University of Abuja, Nigeria TOOLS & TECHNOLOGIES 1 2 3 4 5 Zoom, Google Meet, Microsoft Teams Trello, Asana QuickBooks Canva Slack