Helena Kirksey

Helena Kirksey- | Skype:- | https://www.linkedin.com/in/HelenaKirksey SUMMARY ​ ​As an IT professional with experience in C#.NET application development, SQL Server database development, Agile project management, and DevOps engineering, I delivered dependable solutions that exceeded stakeholders’ expectations by collaborating and sharing ideas. Using Agile software development methodology, I designed, coded, tested, and deployed systems ranging from digital marketing data, medical provider recruiting, manufacturing operations, medical credentialing, insurance accounting, and medical billing. A self-starter with proven analytical skills, I successfully worked remotely as well as with onsite and off-shore teams. I obtained a U. S. government security clearance. As I continue to uphold high ethical standards, I am bondable. EXPERIENCE Senior IT Developer at HCP Navigator, Atlanta 11/2018 – 04/2020 Provided solutions to business problems regarding information technology related to SQL Server data and .NET code. Developed SQL Server database views and stored procedures converted from C# LINQ. Created Provider Candidate reports via SQL Server Reporting Services (SSRS). Performed database optimization with index management. Developed SQL Server database objects, including stored procedures, user-defined functions (UDF), tables, views, and clustered indexes, hosted in Azure Managed Instance. Developed C#.NET RESTFUL web APIs and web API consumers based on business needs. Managed code in Git integrated with Visual Studio 2019 and Azure DevOps Repository. Uploaded Excel spreadsheet, using Telerik control in C#.NET, which loaded the data into SQL Server database and loaded the spreadsheet into MSP360 (formerly CloudBerry Lab) storage. Managed project in Azure DevOps Boards using Agile methodology via user stories in product backlog items (PBI). Converted ASP.NET sites from Visual Studio 2005 to Visual Studio 2019. Built, tested, deployed, and managed C#.NET applications in Azure. Managed code releases and staging in Azure DevOps Continuous Integration and Continuous Delivery (CI/CD) Pipelines. Implemented in C#.NET, Azure File Storage with Shared Access Signature. Conducted technical research and used advanced troubleshooting skills to build Azure AD B2C prototype in .NET Core. Senior IT Developer/Analyst at Arconic, Atlanta 02/2017 – 08/2018 Developed solutions in Visual Studio 2017 C#.NET, SQL Server, and Citrix: - Read bar code unit labels and triggered JD Edwards (JDE) work order inventory completion process. - Printed Quality Control labels for units produced. Analyzed JDE AS400, Oracle, and SQL Server data and developed database solutions to manufacturing operations problems. Managed legacy migration project from Excel and Crystal Reports to SQL Server 2012 using SQL Server Integration Services (SSIS), SSRS, Transact-SQL (T-SQL), C# in Visual Studio 2017. Mentored new team members in SQL Server development. Generated dialogue to facilitate value-driven decision making and priority setting concerning the rewrite of a manufacturing operations system, causing management to consider re-engineering using Industrial Internet of Things (IIoT) and Manufacturing 2.0 concepts. Contributed to Data Center Migration project by documenting interfaces, updating legacy code, executing unit and integration testing, troubleshooting and resolving go live cut-over issues. Senior Software Developer at Apprio, Atlanta 01/2016 – 01/2017 Led the requirements gathering and design sessions with end users for the new Credentialing Workflow Management System (CWMS) for Army Medical Department Professional Management Command (APMC), which brought a performance improvement of 60% over the previous solution, resulting in the assignment of additional projects. Designed, developed, tested, and deployed web based solutions for APMC Extranet Site and CWMS, utilizing several Microsoft-centric technologies: ASP.NET, C#, Web forms, HTML, CSS, Bootstrap, JavaScript, Razor, jQuery, JSON, RGraph Charts, MVC, Entity Framework, LINQ, SQL Server, SSRS, Subversion, Jira. Implemented Agile methodology by leading daily stand-ups, sprint planning, refinements, and retrospectives. Senior Software Engineer at Crawford and Company, Atlanta 03/2007 – 01/2016 Obtained full time position with Crawford and Company after its contract ended with Keane. Co-designed and developed the International Financial Submissions web based solution using VB.NET, Web forms, SOAP Web services, Oracle PL/SQL, and UNIX scripting. Designed and implemented the new document capture solution for Loss Fund Financial Reconciliation which reduced paper mail processing volume by 20% using ASP.NET, C#, Razor, jQuery, JavaScript, AJAX, MVC, Entity Framework, SSRS, SQL Server T-SQL, Git integrated with Team Foundation Server (TFS), Internet Information Services (IIS). Led the development effort and implementation of the revised corporate websites which improved user experience and increased viewership by 18% using ASP.NET, C#, Razor, Google Analytics, XSLT, SQL Server T-SQL, Umbraco. Participated in special projects: Data center move preparation and testing, Employee Staffing Requisition mobile expansion. Analyzed tier-3 technical support of key performance indicators that met contractual SLAs in Remedy. Mentored team members in Online Payment Processing System using Cyber Source credit card gateway for E­commerce. Principal Consultant at Keane01/1998 – 03/2007 Assigned to Keane clients in various roles: project manager, business/technical analyst, programmer, report developer, tester. Assignment: Crawford and Company, Atlanta 01/2001 – 03/2007 Managed projects and performed technical tasks. Majority of projects were completed on time and within budget. Trained and performed under Keane’s project management processes, including change control. Business units were pleased with my attention to risk identification and mitigation. Worked with team to establish standard disaster recovery and installation documentation for applications. Server team easily followed my instructions to switch production application servers without developer intervention. Maintained and provided technical support for four mission critical web applications: Corporate Intranet, Vehicle Fleet Web Service Interface, Workers’ Comp Tracking web application, International Financial Submissions web application. Performed tests in Selenium. Trained team members to provide technical support, which improved customer service by increasing support accessibility and decreasing application down-time. Assignment: State of Georgia Department of Human Services, Atlanta 11/1999 – 01/2001 Led Joint Application Development (JAD) sessions with end users and programmers. Developed Child Support Management System using web application development technologies: VB.NET, ADO.NET, Oracle. Supervised programmers and business analysts gathering requirements for system modifications. Utilized Visio diagramming, Use Case/Unified Model Language (UML) scenarios and Entity Relationship Diagrams (ERD). Assignment: Volvo Heavy Trucks, Greensboro, NC 04/1999 – 10/1999 Defined functional and technical specifications with Data Mapping, Automation and Scheduling of Reports using Oracle Reports. Decreased execution times of batch Job Control Language (JCL) jobs via analysis, eliminating file contingencies. Identified interfaces, while coordinating testing and deploying remediation of client’s applications. Assignment: Crawford and Company, Atlanta01/1998 – 04/1999 Project Manager and team lead for Systems Insurance Statistical Data (SISDAT), a proprietary data warehouse and statistical reporting system of insurance claims. Developed business processes and database objects to streamline SISDAT for legacy statistical reporting. Created UML, ERD and Data Flow Diagrams (DFD) to establish system requirements, functionality and design. EDUCATION Master of Science, Information Systems Management, Concentration in Distributed Systems Keller School of Management, graduated with distinction, Atlanta Bachelor of Science, Mathematics, Concentration in Computer Science University of Tennessee at Chattanooga