Helen Ukamaka Onyah

ONYAH HELEN UKAMAKA HUMAN RESOURCE OFFICER/ADMINISTRATOR 2, William Alade Street, Tunde Afolabi Estate, Ajah, Lagos|-,-.- https://www.linkedin.com/in/helen-onyah-12a353218/ PERSONAL PROFILE  An Exceptional Graduate of English with a thirst for professionalism and ethical practice, driven to make an impact in whatever organization I find myself in and eager to leverage good knowledge of my abilities and analytical skills to advance corporate results. An Enterprising leader with proven dexterity in leading and directing personnel towards the accomplishment of a common goal without compromising on employer-employee relations; excellence in interpersonal and organizational skills with proven abilities in training & development, customer relationship management, and planning.  SKILLS AND COMPETENCIES  Sound Knowledge of Microsoft Office Suites (MS Word, PowerPoint, Excel)  Organizational and Multitasking Abilities.  Leadership and Negotiation.  Adaptability and Flexibility.  Communication Skills in English, Igbo, Yoruba Nigerian Pidgin, and Basic French. WORK EXPERIENCE I-FITNESS - HUMAN RESOURCE OFFICER Jan 2023- Till date • Monitoring of staff performance and attendance. • Support the development and implementation of HR initiatives and systems. • Manage office supplies and enquiries on the organization. • Create and implement effective onboarding processes. • Attending to queries about the company’s services. • Documentation and reviewing of staff document and guarantor’s background check. • Conduct and plan training /scheduling of trainings for staff. Curriculum Vitae Onyah, Helen FIRST BANK OF NIGERIA PLC – HUMAN RESOURCE ASSISTANT July 2022 -Jan 2023 KEY RESULT AREAS.  Assist with company’s activities, like staff record filing and documentation together with the HR team.  Documentation of new staff and guarantors background check.  Reviewing documents and proffering solutions to staffs’ complaints and requests.  Conduct and plan trainings, orientations and meetings with others in the department.  Discussing customers’ issues and taking feedback relating to the variety of products on offer.  Attending to inquiries on internet services   STARS NATIONAL SCHOOLS – Administrative Officer July 2021–Aug 2022 KEY RESULT AREAS  Managed office supplies stock and placed orders.  Prepared regular administrative reports.  Hired maintenance staff and worked with them to fix issues with equipment for the building.  Directed the day-to-day operations of the staff. Prepared reports to help track expenses and budgets. Managed documents by sorting, filing, and delivering office memos, mail, or other documents. Worked on several cleanup projects for the organization, which in turn resulted in a substantial reduction.       NIGERIA BREWERY PLC—Sales Representative. May 2020 - Jun 2021 Key Qualifications & Responsibilities  Generating leads.  Negotiating all contracts with prospective clients.  Preparing weekly/ monthly reports.  Giving sales presentations to a range of prospective clients.  Visiting clients and potential clients to evaluate needs and promote products and services.  Answered client questions about products. Key Achievements  Increased volumes of sales above target by 52 percent.    Brought 17 new customers to the company’s portfolio. Worked with a marketing team of 50 and made sales to over 250 customers. Curriculum Vitae Onyah, Helen EDUCATIONAL BACKGROUND B.A. English and Literary studies Alex Ekwueme Federal University, Ebonyi State, Nigeria, -) PROFESSIONAL CERTIFICATES        Chartered Institute of Personnel Management (Associate Member)-In view (PROFESSIONAL TWO) Diploma in Business Administration. ALISON Diploma in Effective Human Resource Administration. ALISON Fundaments of Human Resource. ALISON Developing Quality Customer Service Skills. ALISON Diploma in Implementing Customer Care in Management. ALISON Introduction to Sales. ALISON REFERENCES Available upon request. Curriculum Vitae Onyah, Helen