Helen Shayawabaya

HELEN SHAYAWABAYA --Manchester Tower Dubai Marina linkedin.com/in/helen -shayawabaya PERSONAL ASSISTANT I am a detail oriented Personal Assistant with 5 years of office administration experience, skilled in scheduling, email management, data entry, and task coordination. Proficient in Microsoft Office and Google Workspace, with strong organizational and time-management skills. Known for reliability, attention to detail, and effective communication, ready to support clients in staying organized and focused on their priorities WORK EXPERIENCE FRONT DESK ADMINISTRATOR Sweat Fitness Gym ,Dubai Marina February 2024 - Present Strategized the improvement of company turnover by 10% through the introduction of monthly membership promotions. Scheduled and coordinated appointments, personal training sessions, and class bookings, ensuring efficient use of facilities. Efficiently managed member records, sales reports and maintained a well organized filing system. SALON MANAGER& FRONT DESK ADMINISTRATOR Sorbet Salon , Cape Town South Africa August 2019 - September 2023 Supervised and trained junior front desk administrators to use the scheduling system and keep informed on relevant front desk operations. Maintained accurate and up-to-date records of financial transactions and documentation Utilized scheduling software and tools to streamline processes and improve efficiency. Managed the day to day operations, senior administrative duties and staff management RELEVANT SKILLS Expert in Email Management Expert in Calendar and Scheduling Tools Proficient in Project Management Tools EDUCATIONAL HISTORY DIPLOMA IN TOURISIM AND HOSPITALITY MANAGEMENT Masvingo Polytechnic College Zimbabwe 2015 - 2016 Expert in accounting software and tools Travel and Expense Management Discretion and Confidentiality Time Management Attention to detail. CERTIFICATIONS CERTIFIED VIRTUAL ASSISTANT Passed 2024 ALX Academy