Helen Bingham

Helen Bingham Phone:- E-mail:- EDUCATION: B.A., Communications, Queens College, New York HIGHLIGHTS OF QUALIFICATIONS & SKILLS: ● ● ● ● ● ● ● Highly organized and detail-oriented professional Self-motivated, independent and creative "out-of-the-box" thinker Excellent communication, computer and internet research skills Eleven+ years of administrative support; six years of procurement; fifteen+ years of customer service Analytical problem-solver and quick learner; skilled in multi-tasking, prioritizing and follow up Excellent writing and editing skills Proven positive and lasting relationships with clients and colleagues at all organizational levels PROFESSIONAL EXPERIENCE: HelloTalk Language Application. English Tutor 2017 - Present Century 21 Beggins Enterprises; Smith and Associates Real Estate Realtor® 2014 - 2017 Catalina Marketing – St. Petersburg, FL 2014 Purchasing Analyst TEMP, Strategic Sourcing/Procurement ● Assist Procurement Manager with functions relating to the day-to-day sourcing and purchasing of goods and services, special projects and professional representation in purchasing negotiations with various US and European vendors. ● Prepare and Process RFPs ● Prepare departmental reports relative to costs, quality, quantity, value, trends, and systems. ● Perform in-depth research and analysis of procurement requirements. ● Maintain records of procurement activities and contracts within the internal software application. ● Correspond with departments and vendors; provide information concerning department operations and explains policies and procedures. Pinellas County Government - Real Estate Management / Facility Planning – Clearwater, FL 2006 - 2013 Procurement/Purchasing Administrative Support Specialist ● Administer all Procurement services for Real Estate Management / Facility Planning division. ● Create Requisitions, Purchase Orders and Releases; use a Purchasing Card for vendor payments. ● Develop and maintain positive working relationships with vendors, suppliers and service providers. ● Order materials, services, and supplies for HVAC, Plumbing and all other facility management functions. ● Investigate all discrepancies with orders and procurement process through working with the Real Estate Management personnel, vendors and the Purchasing Department Prior to 06/25/2007- Real Estate Management Northwest section: ● Enter and manage payroll; maintain personnel records; process all incoming department invoices. ● Review and edit written material from Sr. Facility Manager, Supervisor, and Staff, including memos, e-mails, customer correspondence, vendor recommendations, and more. Baxter Healthcare – Largo, FL 2001 - 2004 & 2005 - 2006 Sr. IT Department Coordinator ● Lead the administrative side of the software upgrades and Field Corrective Action (FCA) projects. ● Manage all administrative and office services functions for the Information Technology Support Group. ● Function as a liaison between the internal and external customers. ● Technical writing of software manuals, department SOPs; flow charts, correspondence, and reports. ● Directly responsible for ordering software for customers (dialysis clinics, hospitals), checking computer systems prior to software upgrade, and scheduling software installations for the entire United States. ● Provide assistance with software installation and troubleshooting ● Maintain and update customer databases, as well as all the lists and calendars for the IT department. US Airways, LaGuardia Airport - Flushing, NY Gate Agent ● Multiple complex customer service responsibilities; meet, check-in, board flights. 1998 – 2000 SUMMARY OF SKILLS: Computer: ● MS Office: Word, Excel, Power Point, Access, and Outlook ● OPUS / Oracle ● Maximo ● PKI administration ● Lotus Notes ● Siebel; Field Force ● JD Edwards / AS400 ● Internet: research, e-mail, web site design Administrative: ● Strong organizational and analytical skills ● Customer communication, support and follow up. ● Ability to remain efficient and professional under pressure ● Experience in multi-tasking, taking the lead of projects, and meeting deadlines ● Procurement; processing invoices, purchase orders, and requisitions ● Logistics; troubleshooting and resolving logistical issues ● Excellent learning and memorizing ability ● Proficiency in phone manner and office etiquette ● Creating and updating SOP‘s, work instructions, and reports ● Strong writing & editing skills ● General Office: scheduling appointments, travel arrangements, coordinating meetings, ordering supplies, group calendar maintenance, payroll. SUMMARY OF CERTIFICATIONS: Licensed Florida Real Estate Sales Associate Certifications ● ● ● ● ● ● ● ● ● ● ● ● Internet Research and Evaluation ● Office Management ● Customer Assistance Language: Fluent in Russian. Project Management Introduction to Supervision for Non-Supervisors Essentials of Business Writing; Technical Writing Budgeting and Finance Tools for Pinellas County Managers Effective Leadership Conflict Resolution; Working with People; Dealing with difficult people Office & Administrative Skills Microsoft Windows XP Pro - Installing, Configuring, and Administering Excel - Level 3; Excel Macros MS Word – Macros; Styles & Long Documents IT Security Education (St. Petersburg College course)