Block 7 Lot 12 Carissa Homes 2A North Extension,
Kaypian, San Jose Del Monte, Bulacan, Philippines--helearaybarapon01.wixsite.com/hb01
linkedin.com/in/helearaybarapon
WORK EXPERIENCE
BARISTA
Rustan Coffee Corporation | Starbucks Philippines
August 2019 - November 2021
HELEARAY B.
BARAPON
Goal-oriented and creative with an
eye for detail looking for a new
opportunity to an entry-level role as
a Virtual Assistant. Eager to use
extensive knowledge of providing
clerical, customer service, and
administrative assistance online.
Seeking to help clients to
effectively handle correspondence,
scheduling tasks, manage social
media, emails and reporting work.
SKILLS
Copywriting
Appointment Setting
Social Media Management
Email Management
Basic Photo and Video Editing
Communication
Customer Service
Time Management
Organization
Creativity & Design
Detail-oriented
PROGRAMS I KNOW
Google Docs
Microsoft Word, PowerPoint
and Excel
Canva
Adobe Photoshop
Mailchimp
Preparing and serving hot and cold drinks such as coffee, tea and
specialty beverages.
Cleaning and sanitizing work areas, utensils and equipment.
Describing menu items and suggesting products to customers.
Servicing customers, taking orders and processing customer payments.
Answering phones from customers professionally and responding to
customer inquiries and complaints.
Handling and resolving customer complaints regarding product sales to
customer service problems.
STOREKEEPER | Internship
The Bellevue Hotel and Resorts
February 2019 - April 2019
Receiving, storing, and issuing supplies and equipment for the daily
hotel operations.
Work closely with the purchasing department, conduct weekly
inventories of consumables, chemicals, equipment, uniforms, etc.
Making requests for supplies, receiving deliveries and inventory audits.
Verifying that all supplies and goods received are listed on
requisitions/orders and invoices.
SERVER & BAR ATTENDANT | Internship
Mann Hann Restaurant
April 2017 - June 2017
Greets customers and prepares tables with special attention to
sanitation and order.
Presents menus, helps customers select food or beverages, answers
questions or makes recommendations for complementary products.
Attends to the needs of the customers and deals with complaints or
problems with a positive attitude.
Takes and serves orders and issues bills and accept payments.
EDUCATION HISTORY
REFERENCE
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Erika Ibarra
Starbucks Philippines
Store Manager-
Joben Roxas
Tricollective Inc.
Sales Supervisor-
Bachelor of Science in Hospitality Management
— June 2015 - May 2019
Justice Cecilia Muñoz Palma High School
High School Diploma
— June 2011 - April 2015
