Heidy Santos

Heidy H e i d ySantos S a n t o s Objective: Customer Service Specialist EXPERIENCE Startek/- Customer service Providing customer service including consultations, trading assistants, customer cares through telephone. CONTACT ME Phone: - E-Mail: Heidycel-santos @hotmail.com Address: Km2 Solutions/- Residencial Montebello casa#24 bloque #11 Collection Agent Id: Providing customer service including financial consultations, trading assistants, customer cares through telephone. - Concentrix/- Customer service Providing customer service including technical support, billing support, customer cares through telephone. Servicios Industriales de Sula/2021.1-Today Administration Handle phones and emails, maintain files, order supplies, and track office and business inventory.Also manage spreadsheetsand prepare expense reports. Reyes and Browne Law Firm/- ABOUT ME I’m familiar to provide the best customer care ,technical support and currently gained experience in the administration area. Consequently my positive attitude and strong ability of learning led to my outstanding academic achievement and better performance in the work area. Paralegal Assistant Litigation paralegal duties, such as Drafting discovery responses, Drafting demand letters, Drafting petitions/complaints, motions and other pleadings, Scheduling depositions, Scheduling mediations, and Such other duties as are requested by the Supervising Attorney and Paralegal to whom the Consultant is assigned. Entering client and case data into the rm’s case management software. EDUCATION School / Freshman High School/- Experties ● Good skills for listening, reading and speaking English. ● Computer skills , , manipulate office software ● Aministration for businesses. Morazzani Bilingual Institute Studied basic information on arts, Spanish , Social studies, Geography, Literature, science , biology , History, Sociology, Psicology Senior High School/- San Francisco de Asis Institute Studied basic information about all of the science , biology , History, Sociology, Psicology. University/2018- Today Centro Universitario Tecnológico Studied History, English, Philosophy, Political science, Economics, and Business. Getting a Law Degree.