HEIDI MAE DE JESUS
Experienced Real Estate Title Specialist
Seeking to leverage my experience in real estate and my strong skills in Microsoft
Office, adaptability, and initiative to excel as a Data Entry Specialist
Contact No.: -
Email Address:-Address: Dumaguete City, Negros Oriental
Philippines 6200
EDUCATIONAL BACKGROUND
COLLEGE
Associate in Computer Science, Systems Technology Institute, Dumaguete City (1998)
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Earned an Associate in Computer Science, gained proficiency in writing English
through various academic tasks.
WORK EXPERIENCE:
Real
Estate
Title
Examiner/Analyst,
Data
Entry
Specialist/Researcher – Qualfon, Phils., Inc., Dumaguete City
(April 13, 2013 – February 19, 2024)
Title Search and Examination:
● Conduct thorough searches of public records, including deeds,
mortgages, and liens, to verify the current ownership of a property.
● Examine property records to ensure that there are no outstanding
claims, encumbrances, or legal issues that could impact the sale or
transfer of the property.
Document Analysis:
● Review and analyze legal documents, including title commitments,
abstracts, and legal descriptions, to ensure accuracy and
completeness.
● Identify any discrepancies or issues in the documents and take
appropriate action to resolve them.
Compliance:
● Stay informed about changes in property laws, regulations, and
industry best practices.
● Ensure that all title examination activities comply with legal and
regulatory requirements.
● Experience: Previous experience in real estate title examination,
abstracting, or a related field
Skills:
● Strong analytical and research skills with attention to detail.
● Excellent organizational and time-management abilities.
● Proficiency in using title search and examination software and
tools.
● Effective communication skills, both written and verbal.
● Ability to work independently and as part of a team.
Appointment Setter/Cold Email - CAREd (April - June 2021) part
time
● Working from scripts and lists of contacts to promote goods and
services through Linkedin and email
● Answer their preliminary questions and determine how interested
they may be in your product or service
● Update tracker daily in Microsoft Excel
Encoder/Office Staff – Atty. Orlando V. Remollo Law Office,
Dumaguete City (Jan. 7, 2013 – April 13, 2013)
● Answering phone calls and taking messages from clients
● Preparing
Pleadings/Motions
for
Divorce/preparing
memorandums
● Preparing files in Real Estate matters
● Preparing files in personal injury matters
● Maintenance of files
● Handling of all mails
● Monitoring and ordering supplies
● Additional responsibilities as required
ESP
Credit Accounts Specialist – SPES Credit Recovery Firm
Company, Dumaguete City (Nov. 12, 2007 – Dec. 5, 2012)
● Tracking down debtors and convincing them to pay in full or to
agree on a payment schedule
● Displaying a professional manner while collecting, teaching and
showing the debtors how to pay
● Keeping all debtor and creditor files to determine appropriate
strategies to obtain payment of accounts
● Update debtor's account information
● Contacts debtors for collection/reminder of payment schedule
● Generate demand letters, notices, communication letters,
amortization proposal letters and credit reminder letters
● Generate monthly log and monthly payments to update monthly
commission on the account handled
● Making status and collection report monthly for creditor's update on
their endorsed accounts
● Answers debtor's complaints, questions and other inquiries
regarding their accounts
● Performs general clerical duties
● Other related jobs for collection
Manager – Ispace 1 and 2 and Surfing Duck Internet Cafes,
Dumaguete City (Aug. 30, 1999 – April 13, 2000)
●
Operations Management:
Oversee daily operations, including opening and closing
procedures.
○ Ensure that all computer systems and software are
functioning correctly.
○ Manage inventory of hardware, software, and consumables.
Staff Management:
○ Recruit, train, and supervise staff members.
○ Schedule shifts and manage time-off requests.
○ Provide ongoing coaching and support to team members.
Customer Service:
○ Address and resolve customer complaints and issues in a
timely manner.
○ Ensure high levels of customer satisfaction through excellent
service.
○ Handle cash transactions, memberships, and other financial
matters.
Maintenance and Security:
○ Perform regular maintenance checks on computers and
other equipment.
○ Implement and enforce security measures to protect both
customer data and cafe property.
○ Coordinate repairs and upgrades with IT specialists as
needed.
Marketing and Promotion:
○ Develop and execute marketing strategies to attract new
customers and retain existing ones.
○ Manage social media accounts and online presence.
○ Plan and execute promotional events or specials.
Financial Management:
○ Monitor daily financial transactions and prepare financial
reports.
○ Manage budgets, track expenses, and ensure profitability.
○ Oversee purchasing and vendor relations.
Compliance and Policies:
○ Ensure compliance with local laws and regulations.
○ Enforce company policies and procedures.
○ Maintain a clean, safe, and welcoming environment.
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PERSONAL BACKGROUND
AGE
:
SEX
:
HEIGHT
:
WEIGHT
:
CIVIL STATUS:
BIRTHDATE :
BIRTHPLACE:
CITIZENSHIP:
46
Female
5’ 2”
50kg.
Single
July 10, 1977
Dumaguete City
Filipino
SKILLS
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Fluent in speaking, reading and writing English and Tagalog.
Proficient in Microsoft Office and other windows applications
Organization and prioritization skills.
Tolerant and flexible to different situations.
Excellent interpersonal skills.
Adaptability and ability to work under pressure.
Self-motivated, initiative, and high level of energy.
Able and interested to learn new things easily and maintains a positive
attitude towards work and the people around.
● Can perform general clerical duties
● Loves to cook
● Creative and loves arts and crafts
CERTIFICATES
● Civil Service Sub-Professional Eligibility - August 15, 1999
● PGMA Training for Work Scholarship for Medical Transcriptionist - March 12 to
May 18, 2007 at ACSAT, Dumaguete City
● National Certificate in Commercial Cooking for NCII (TESDA) - October 21, 2012,
Teamskills, Dumaguete City
● National Certificate in Bread and Pastry Production NC II (TESDA) - January 17,
2012, Teamskills, Dumaguete City
HOBBIES
● Hiking, trekking, mountaineering (Member of One MC – Oriental Negros
Mountaineering Council and Qualfon Outdoor Club)
● Mountain biking, running, paddling, yoga, cooking, sewing
