Heidi Icamen, Micb, Rca, Cat

HI HEIDI ICAMEN CERTIFIED BOOKKEEPER, REGISTERED COST ACCOUNTANT, CERTIFIED ACCOUNTING TECHNICIAN, CIVIL SERVICE ELIGIBLE CONTACT --Caloocan City, Metro Manila, PH www.linkedin.com/in/heidi-punto-icamen PROFILE SUMMARY Seasoned Accounting and Finance Specialist with more than six years of experience in accounting and finance roles. My journey in the corporate and virtual assistance has equipped me with a diverse skill set, primarily focusing on US Bookkeeping, Payroll, Bank Reconciliation, 401K processing and reporting, Billing, Invoicing, Collections, and Admin functions. I played a pivotal role in ensuring the smooth functioning of payroll and bookkeeping operations while providing efficient and valuable administrative support. EDUCATION RELEVANT WORK EXPERIENCES 2025 - Present PHILIPPINE CHRISTIAN UNIVERSITY Edge Home Finance Corporation Accounting and Finance Specialist Master of Management Major in Accounting 2015 - 2019 STI COLLEGE FAIRVIEW Bachelor of Science in Accounting Technology AUGUST 2023 PRESENT Processed daily commission payroll for loan officers and processors, utilizing BambooHR, Everee (transitioned from ADP), Google sheet (transitioned from Microsoft excel), and QuickBooks. Verified daily business expenses and processed reimbursement request approval for loan officers. Addressed Loan Officers call and email inquiries on attachment errors, missing documentation requirements, and other issues related to expense reimbursements. Assisted with data entry and administrative tasks for the CEO and other departments. EDUCATIONAL ATTAINMENTS Passed 2017 NIAT - Certified Accounting Technician 1 : Bookkeeping Examination Passed 2018 NIAT - Certified Accounting Technician 3: PH Payroll and Taxation Examination Passed 2018 Civil Service Performed monthly bank reconciliation in QuickBooks and ensured all financial transactions were recorded and reconciled. Performed QuickBooks functions such as creating sales receipts, adding and matching bank transactions, manually adding deposits and checks, journal entries, generating financial reports, and more. Performed monthly billing and invoicing and ensured all transactions were recorded and updated in spreadsheets. Prepared state excise taxes and ensured accuracy of the amount and tax payer details before getting it paid. Performed uploading of printed checks to corresponding bank accounts. Processed daily commission payroll of loan officers and addressed payroll discrepancies upon audit. Commission Professional Level Addressed 401K inquiries and requests of Loan Officers and Assistants. Examination Processed 401K Delinquent Loans, Feedback and Upload Files, Participant Data Updates, Plan Entry reports, audit audit, and ensured all are coordinated to authorized Personnel in US CPA Accountants, Payroll, and 401K Representative. Passed 2021 NIAT- Certified Accounting Technician 2: Registered Cost Accountant Examination Provided other extended support to the CEO, Onboarding, Credit Disclosure, and Payroll team. MASTERY Bookkeeping Bank Reconciliation Payroll Processing Billing and Invoicing Accounts Receivable Accounts Payable Credit Insurance 401K Processing Sharecare (Formerly known as CareLinx) JANUARY 2021 AUGUST 2023 Payroll Specialist Cross-checked over 300 timesheets daily of W2 and 1099 healthcare employee information, shift details, rates, incentives and reimbursements within spreadsheets, in-house payroll systems, and documentary attachments. Processed daily pay-out for over 200 timesheets and consistently maintained 100% accuracy of payroll data and payments of all employees and invoices. Processed daily rejections for over 100 timesheets and corresponded with the employees to resolve payroll issues. Promptly addressed inquiries related to payroll and payments with utmost urgency and delivered 100% complete and satisfactory email responses. OTHER EXPERTISE Performed invoice revisions, retrieved employee requirements, and utilized spreadsheets and payroll systems to produce payroll and billing reports. Billing Collections Completed daily tasks involving data entry and updates to spreadsheets, managed payroll system, and maintained data integrity and confidentiality to employee payroll records. Customer Master Data Credit Disclosure Processing Data Entry and Management Task Reports and Presentation Team Training Assistance SOFTWARES USED QuickBooks Provided extended support and training to the payroll team. Assisted with administrative tasks for the Back Office, Human Resources, and Accounts Receivable departments. Sharecare (Formerly known as CareLinx) Part-Time Billing Assistant DECEMBER 2021 APRIL 2022 Google Sheets and Microsoft Excel Facilitated daily quality audits on thousands of processed invoices and their respective shift details. OneAmerica for 401K benefit Reviewed and matched shift details to the system. Everee and ADP Bamboo HR Arrive RingCentral Zoom Reviewed and verified documents and attachments for each invoice. Facilitated updates, maintained billing records, and provided reports to managers. Conducted regular follow-ups with internal employees about pending attachments, shift corrections, potential fraud, and chargebacks. BMO and AMEX (Bank Portal) Retool IBM Business Services Django Accounts Receivable Analyst Confluence Dialpad Slack SAP P14 and HANA Jira Microsoft Teams Microsoft Outlook Microsoft Word Workday Acrobat PDF Oracle JUNE 2019 MARCH 2021 Maintained 50 customer master data daily – creation, amendments and deletion. Reviewed, applied, and monitored 30 credit insurances daily. Supported scheduled and ad hoc reporting requests. Created, modified and ensured 200 billing invoices were processed accurately and timely daily following Service Levels Agreements. Provided billing information about invoice-related queries to managers and clients, such as payment status, errors, and cancellations. Reviewed, modified, and created work instructions and ensured workflows fit in purpose. Provided extended support and training to clients and team members. SOFT SKILLS THAT YOU CAN COUNT ON ME Resilience and Reliability Accuracy and Organization Skills Creativity and Resourcefulness Self-motivated and Result-oriented Critical-thinker and Problem solver Active listener and Attentive to details LANGUAGES Filipino : Fluent English : Intermediate OTHER WORK EXPERIENCES C&E PUBLISHING INC Accounting Intern APRIL 2018 JUNE 2018 Assisted in sorting papers in the Accounting, Payroll, and Marketing Departments. Reviewed invoices and delivery documents, verified accuracy, and identified discrepancies in details and costs. Provided statistic reports and feedback to managers weekly. Prepared journal entries and reconciled accounts in QuickBooks. STI College Fairview Student Assistant APRIL 2016 APRIL 2018 Assisted in weekly inventory check and daily asset releases at the Library and Purchasing department. Assisted in daily uniform and book invoicing and releases at the purchasing department. Assisted with library ID creation, modification, and release for hundreds of new and existing students. Assisted in monthly audit of invoices in accounting department.