Heaven Thompson

Heaven Thompson Data Entry Clerk - Red Oak, TX, 75154, USA Self-starting individual with the ability to work well under pressure, offering professional background in data entry combined with strong analytical thinking and problem-solving skills. Strong decision-making skills to manage multiple concurrent tasks with attention to detail. Work Experience Secretary Jun 2019 - Present Woden's Folk Kindred Possessing excellent interpersonal skills, having the ability to develop strong working relationships with peers, stakeholders, and customers in order to advance supportability for assigned projects. Responsible for greeting and assisting customers at events with a positive ready to help attitude. Basic Project Management Experience. Basic scheduling experience. Proficiency working with Microsoft Office products e.g. Word, PowerPoint, Excel, Outlook . Assistant Manager Dec 2021 - Jul 2023 Famous Footwear Resolved customer complaints quickly and effectively while maintaining a high level of professionalism. Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes. Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations. Assisted with new employee training and conducted performance reviews to track overall progress. Coached and mentored new employees on company policies and procedures. Account Manager Jan 2021 - Dec 2022 Healthcare Services Group Developed and maintained effective partnerships with internal Facility Officials. Facilitated staff training and development programs. Supported cross-training of personnel. Properly coached and Trained staff on policies and procedures, to ensure understanding of safe health practices and reduce health and safety risks to the team, staff personnel and patients and safety practices to ensure safe working environment. Introduced new cleaning processes and techniques to increase productivity to ensure the team effectively achieved daily tasks and goals in a timely fashion. Implemented Daily strategic objectives and assigned each team members duties and responsibilities for each day in the most effective way to ensure each member of team is successful at completing their assigned tasks and can demonstrate their strengths. Quality Assurance Associate WestRock Conducted quality assurance assessments to ensure product standards. Implemented quality control measures and verified compliance to production standards. Administered paperwork for maintenance and repair processes. Ensured quality and quantity of product, matching specifications of each job jacket. Applied best analytical and attention to detail techniques to preserve integrity of each item in every order. Mar 2020 - May 2022 Data Entry Specialist Dec 2019 - Jan 2021 G2 Aviation & Security Staff Demonstrated proficiency in typing and 10-key data entry. Expertly entered data with a high degree of accuracy and attention to detail. Gathered information from multiple sources. Compiled data and reviewed information for accuracy prior to input. Organized, sorted, and checked input data against original documents. Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports. Kept optimal quality levels to prevent critical errors and support team performance targets. Core Skills • Database management, • Calendar management, Critical Planning and Scheduling, • QuickBooks, • Accurate data entry, • Inventory and record-keeping, • Computer Literacy, • Emotional Intelligence, • Empathy, • Microsoft Office Suite, • Google Suite, • Detail Oriented, • Exceptional Interpersonal Skills, • Customer Service, • Communication, • Adaptability, • Average typing speed of 70WPM Education Red Oak High School High School Diploma Jan 2013 - Dec 2017