Heather Ramirez

Heather Ramirez Marketing, Customer Service Specialist Jamestown, NY 14701-- Willing to relocate: Anywhere Authorized to work in the US for any employer WORK EXPERIENCE Owner/Manager Empire Entertainment - Jamestown, NY - December 2006 to November 2012 An entertainment company providing large and small scale dj services for weddings, private events, businesses and many more. We also provided promotional work for venues including large concerts and events of all kinds Jewelry associate Walmart - Jamestown, NY - March 2008 to April 2009 Walmart Jamestown, New York Office Manager The Gables Natural Medicine Center and Day Spa - Mayville, NY - April 2007 to December 2007 Mayville, New York Healthcare Services Scheduling, payroll, client databases, advertising, web sites, day to day tasks such as ordering office supplies maintaining a professional look for the spa while catering to each clients individual needs Fitness Trainer Curves - Mayville, NY - April 2007 to December 2007 Curves of Mayville Mayville, New York Healthcare Services Positively reinforce workout routines, maintaining customer satisfaction, advertising, product placement and sales, payroll, marketing Customer Service Rep CSR - October 2006 to February 2007 The Connection Jamestown, New York Telecommunications Services Handled inbound orders for over 50+ clients, as well as Auto financing applications. Provided customers with detailed information regarding products and policies for each client Server Food Services - April 2004 to April 2005 The Western Sizzlin State:Colorado Restaurant/Food Services Customer Service, General Food/Beverage service Long Distance Billing Agent Operator Service Company - Lubbock, TX - January 2003 to July 2003 Telecommunications Services Inbound Customer service, handled billing and customer service for multiple companies at once, provided clients with information in regards to billing and charges associated. Billing and Customer Service CSR - Lubbock, TX - September 2002 to January 2003 provided to Verizon Wireless clients Outgoing sales calls CSR - Colorado Springs, CO - February 2002 to September 2002 for Chase Manhattan Bank USA N.A., including lead based and cold calling credit card applications, and re financing EDUCATION Roy J. Wasson High School June 2006 to October 2006 Criminal Investigations Everest College - Jamestown, NY August 2005 to February 2006 Office Management Jamestown Business College - Jamestown, NY May 2003 to October 2003 Criminal Justice Bonanza High School Criminal Justice Pikes Peak Community College - Colorado Springs, CO SKILLS Data entry, Payroll, Customer relations, Marketing, Graphics and Web Design ADDITIONAL INFORMATION SKILLS Cash Register Expert Microsoft Powerpoint Intermediate Microsoft Access Expert Microsoft Excel Expert MICROSOFT WORD Expert Web Design Software Expert