Heather Jones

Heather Jones Dental Practice Manager PO Box 7381 Covington, Wa-- SKILLS 8 years of running a private dental practice. 12 years working with dental insurance companies and processing claims. Proficient in working with all insurance web based platforms and security approved Veteran Affairs community provider contact and communications. 19 years of dental assisting. EXPERIENCE truDental of Auburn Surgical Center, Auburn WA - Practice Manager October 2023 - PRESENT ● ● Day to day operations: patient interaction, treatment planning, appointment setting, insurance claims and attachments, collections, social media contact. Helping new owner/doctor obtain insurance credentialing, analyzing new fee schedules and updating practice fees. truDental of Auburn, Auburn WA - Practice Manager January 2020 - October 2023 - (Practice Sold) ● ● Day to day operations: patient interaction, treatment planning, appointment setting, insurance claims and attachments, collections, social media contact. Helping new owner/doctor obtain insurance credentialing, analyzing new fee schedules and updating practice fees. Dr. Robert Pavalunas DDS, PLLC, Auburn WA - Practice Manager & Dental Assistant February 2007 - January 2020 (Doctor retired and sold practice) ● ● Day to day operations: patient interaction, treatment planning, appointment setting, insurance claims and attachments, collections, social media contact. Before moving to the front office: Lead dental assistant duties, including all assisting, sterilization, quality control an inventory.