Hazzelth Princess T. Pasok

HAZZELTH PRINCESS PASOK CUSTOMER SEVICE SPECIALIST WORK EXPERIENCE ABOUT ME I have a wealth of experience in providing quality service and solving any customerrelated questions or queries. I'm seeking a full-time position in inbound and outbound sales, telemarketing or appointment setting. VA - LinkedIn Lead Generator Appointment Setter HEARTABIZ DIGITAL MARKETING | JUNE SARGAS INC. | APRIL 2013-JUNE 2013 2019 - AUGUST 2019 - Logging in on client's LinkedIn account - Adding leads from LinkedIn Sales Navigator - Reach out to leads with targeted messages - Enter the data onto a spreadsheet in Google Docs to track and monitor lead flow Customer Service Representative Telemarketer (Trainee) CYBERCITY TELESERVICES, INC. | DIGITAL TELECOMMUNICATIONS AUGUST 2007 - JUNE, 2011 PHILIPPINES, INC. | OCTOBER 2004- Handled incoming calls from more than 20 Catalog Accounts, processing orders and responding to queries - Handled outbound calls for selling services and products to customers - Provided technical support to customers via phone calls and emails - Properly recorded all customerrelated issues into the system JANUARY 2005 SKILL SET & EXPERTISE CONTACT INFORMATION: Address: Pampanga, PH Email:-Skype: live:hppasok Facebook: FB.com/genzhel.charles - Cold calling consumer leads to generate appointments - Maintained Google Sheets to keep track leads Customer Service Data Entry Web Research Appointment Setting Time Management - Conducted telemarketing calls to customers. - Handled inbound calls for customer inquiries and complaints. - Documented customer information and issues into the system