HAZEM AYMAN BARAKAT--ebn shogaa ,elazarita ,Alexanderia
,Egypt 21563
OBJECTIVE
I want to improve my professional skills and experience within a company who
offers perspectives and excellence in quality, as well as an environment of
confidence and teamwork, to grow with the company in an effective way with
the rest of the team, offering the best experience in products and services.
EXPERIENCE
SKILLS
team manager
Sales
July 2023 - Till now
Lyft (Sutherland)
Team building
- Sending daily emails to the team members for their updated
numbers.
Problem solving
- keep the team updated with the news from the client's meeting .
Decisions making
- listening to calls for each member of the team.
- develop the weak points while mentioning the strong points .
Handling customers
Microsoft Office
Team leader
PERSONAL DETAILS
Date of Birth
: 29/04/1997
Marital Status
: Single
Nationality
: Egyptian
military service status : Exemption
July 2021 - July 2023
AT&T (Sutherland)
- making post & pre huddle for the team to discuss team numbers if
needed .
- one to one coaching for a team member to discuss his/her
numbers or to develop the weak points while mentioning the strong
points .
- listening to calls for each member of the team.
- sending emails to the sales team for the sales of the day
LANGUAGES
Arabic
English
- sending weekly emails to senior account manager & the account
manager
- Sending daily emails to the team members for their updated
numbers.
- keep the team updated with the news from the client's meeting .
- making online interviews for the newcomers.
- managing team members issues like sick leaves or issues related
to their payslips.
Sales manager
Jan 2021 - July 2021
AT&T (Sutherland)
- Check teams sales in the whole floor.
- Make a group huddle to check weak points and strength in sales.
- send excel sheets to team managers for the sales target and
issued and sold products especially for mobility sales
Supervisor
October 2020 - December 2020
AT&T (Sutherland)
- Taking hard calls ( customer asking for supervisor)
- help in team sales.
- listen to team calls to improve the call flow with the customers.
Customer service representative
AT&T (Sutherland)
- handle customers calls especially for billing issues
- making sales on internet , mobility & TV services
Technical support
Optimum & Suddenlink (UX CENTERS)
Sales , billing an technical support for internet and tv services
Customer service representative (Travel advisor)
Expedia (Concentrix)
Booking & Billing rental cars , flights and hotels
salesman
Walmart (Huston, Texas)
- helping customers
- organize merchandise
-organize warehouse
EDUCATION
Data analytics
Google
Digital Marketing
Egypt fwd
Data analytics
Egypt fwd
Marketing management
E youth & American university in Switzerland
Business development
E youth & American university in Switzerland
PMP
E youth & American university in Switzerland
Fundamental of digital marketing
E youth & google
MAIN DEGREE : National diploma in electronic field
Ismail fahmy institute
