HAZELYVONNE
ASILO
VIRTUAL ASSISTANT/ CUSTOMER
SERVICE
I am dependable and familiar with
different
tools as Virtual Assistant & Ecommerce business I have 3 years
experience in Sales and
Customer service in multiple
industries. I aim to provide
stable development and to reinforce
predictable
growth on my clients business so that
they can enjoy
SPECIALIZATIONS
•
Customer support
•
Sales
•
Administrative task
their privileges with comfort while
WORK EXPERIENCE
earning.
CONTACT
INFORMATION
ESL TEACHER
ACADSOC
JAN
2020
-
SEPTEMBER
2020
PANGASINAN, PHILIPPINES
Taught young beginner to adult Chinese student
--
CUSTOMER SERVICE AND SALES
REPRESENTATIVE
IQOR
1
EXPERT
APRIL
28
2017-
SHARED
SERVICES
AUGUST
2018
Processed orders, refund, returned and replacement.
Received inbound calls for customer support
EDUCATION
BACKGROUND
CUSTOMER SERVICE AND SALES
REPRESENTATIVE
PANGASINAN STATE UNIVERSITY
IQOR
3,
1800
JANUARY
BACHELOR
OF
HOSPITALITY-
SCIENCE
IN
MANAGEMENT
06,
FLOWERS.COM
2016-
JUNE
25,
2016
Processed orders, refund, returned and replacement.
Outbound call to locate the florist
Received inbound calls for customer support
DINING STAFF
TRAINING
SHAKEYS RESTAURANT
QUICKPRO TRAINING ACADEMY
May 25, 2015 - December 15, 2015
Knew the needs of the customer.
PAID TRAINING
July 04, 2020- September 4, 2020
Took care every customer to made them valued
Service Crew
Jollibee Restaurant
April 23, 2014 - September 23, 2014
SUMMER JOB
This was a training for
e-commerce, graphic design, video
editing, website development and
creation
using WordPress, social media
management and many more.
CLICK HERE FOR THE CERTIFICATE
SKILLS
Written and Oral Communication
Data Encoding
Transcription (Clean and Full Verbatim)
Calendar, Email, and File Management
Lead Generation
Appointment Setting
Bookkeeping
Email Marketing
Real State Virtual Assistance
E-Commerce Virtual Assistance (Shopify, Amazon
FBA and Ebay
Social Media Management (Facebook, Instagram,
Pinterest and Youtube)
Chatbot Creation
Graphic Design
Website Creation (Using Wordpress)
Search Engine Optimization
ONLINE TOOLS/SOFTWARES
Automation
(Zapier and IFTTT)
Canva
Chat fuel & Many chat
Filmora
Google tools (Docs,
Sheets, Slides & Drive)
Mail chimp
Trello
Quickbooks
Adobe Photoshop
