Hazel Pautan

Hazel Pautan

$5/hr
Virtual Assistant/Customer Service Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Davao City, Region Xi, Philippines
Experience:
6 years
HAZEL PAUTAN Executive Assistant PROFILE EDUCATION CAREER OBJECTIVE F. Bustamante National High School Secondary Education- I would like to work with other professionals to improve my skills which will allow me to further contribute to a company that develops a more competent leader. CONTACT PHONE:- EMAIL:- HOBBIES • • • Watching Kdramas & Anime Singing to Videoke Playing online/offline games Sr. Sto Nino Elementary School Primary Education- WORK EXPERIENCE Company: VA Staffer Position: Executive Assistant February 1, 2021– Sept. 2022 List of Tasks: • Email & Calendar Management • Lead Generation (Sending Inmails, Send Connect Request) • Social Media Management (Triple Threat Method, Engagement, Posting) • Random Task Using Different CRMs & Project Management Tools (Airtable, Liondesk, KW Switch, Follow Up Boss, Zapier, WordPress, Trello, Salesforce, etc) • Video Transcribing • Basic Excel Formatting • Facebooks Ads • Creating Basic Landing Pages • Data Entry Company: Telephilippines Inc Position: Technical Support/Chat Support Representative October 26, 2016-July 2019 • Taking live calls and • Assisting customers thru live chat assisting customers having issues with their internet, cable, and phone service Company: Telephilippines Inc Role: Subject Matter Expert August 2019-October 2020 • Assisting new hires in ensuring they follow the correct process about the product. So, it’s basically transferring knowledge about the product and process.
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