Hazel Omana
$5/hr
CSR, Microsoft documents and excel sheets, computer & technology literacy, effective communicator.
Omana, Hazel S.
L19 B7 Zeus Drive
Grand Valley Ph 2 Mahabang Parang
Angono Rizal 1930
Contact No’s--
OBJECTIVE:
● To make use of my interpersonal skills to achieve goals of a company that focuses on
customer satisfaction and customer experience.
SKILLS:
Customer Service Skills, Internet Navigation Skills, Multi-tasking, and Team Leading
EDUCATIONAL ATTAINMENT:
High School Graduate / Carlos “Botong” Francisco Memorial National High School / S.Y-
WORK EXPERIENCE:
● English Teacher (Summer Class Only) / Eureka Alabang English Tutorial / Muntinlupa City /
July 6, 2015 - July 31, 2015
● Customer Service Representative (Seasonal Account) / Alorica / Marikina City / Oct 2015 Feb 2016
● Customer Service Representative / Alorica / Quezon City / May - Oct 2016
● Collections Agent / Sykes Asia Inc. / Mandaluyong City / June 2017 - March 2018
● Customer Service Sales Representative / Sutherland / Mandaluyong City / Feb 2019 - July
2020
SEMINARS ATTENDED:
5-Day Intensive Course for Call Center Agents
BPO Training Academy Inc.
June 29-July 3, 2015
Unit 1806, 18th Flr. Cityland Herrera Tower, #98 V.A. Rufino cor. Valero St. Salcedo Village,
Makati City
PERSONAL QUALITIES:
Goal-getter, quick-learner, friendly, and long-tempered person. Dedicated-individual,
reputable, consistently going beyond what is required.
CHARACTER REFERENCES:
● Jemma Punzalan / Accountant / Universal Dynamic Trading Corp / -
● Mariel Rodriguez / Registered Nurse / City Health Office Antipolo City / -
● Marites Abad / Test & Commissioning Engineer / TRI-AMP Corporation / -
PERSONAL DETAILS:
Age:
Birth Day:
Birth Place:
Civil Status:
Nationality:
Language Spoken:
28 years old
October 22, 1991
San Juan Metro Manila
Single
Filipino
English and Tagalog
I hereby certify that the above information is true and correct.
Hazel S. Omaña
(Applicant)
