Hazel Naveza
contact---Los Baños, Laguna, 4030
linkedin.com/in/
hazel-naveza-aa-/
Virtual Assistant
Customer Support
profile
I am a licensed chemist with several years of experience in performing
administrative tasks. I worked on my first full-time job as a laboratory analyst
performing administrative roles particularly customer assistant and data entry. I
also worked on several freelance transcription jobs where I also used my skills on
grammar and editing documents prior to submission. I am familiar with the rules
of articles and journals as I have encountered a lot of them while I was doing my
undergraduate thesis.
work/related experience
Laboratory Analyst
Dec 2018 – May 2020
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Performed chemical analysis offered by our service laboratory
Attended to customer inquiry (personal, e-mail, phone)
Processed requests and sample submission of clients
Data entry; Prepared and filed documents and inventories needed for the laboratory
using different MS Office tools
Took minutes of the meeting, proofread, and formatted before submission
Researched on methods related to the researches of the laboratory funded by
scientific institutes
Executive Committee of a college organization
(Secretary-; (Vice-President-
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Sorted organization’s documents and files
Took down minutes of meetings and prepared certificates for different events of the
organization
Organized and facilitated team-building activities
Recruited qualified applicants for the organization and guide them throughout the
process
Organized a culminating event/party/pageant (November 2015) – includes program,
venue, and awards
Office/Class Assistant
AY-, Department of Humanities - UPLB
AY-, Institute of Human Nutrition and Food - UPLB
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Typed sorts of files such as letters, memos, and data entry -- inventories, class
records, and attendance sheets for class
Sorted and distributed office files
Answered phone calls and attended to students’ inquiry
Greeted visitors and determined to whom and when they could speak with specific
individuals
Prepared filing and organizational practices
education
BS CHEMISTRY
University of the
Philippines - Los Baños-
key skills
o Analytical thinking, planning
o Communication Skills
o Accuracy and Attention to
Detail
o Organization and Prioritization
o Research and Lead Generation
o Team Leadership
o Email Outreach
o MS Office Tools
o Time Management
o Work Independently
o Basic Shopify Knowledge
o Customer Support
o GSuite Tools
o (Forms, Docs, Sheets, Drive,
Gmail, Calendar, Slides)
