Hazel M. Seneres

 SEÑERES, CHRISTINE-HAZEL M. EXECUTIVE LEVEL FOOD AND BEVERAGE MANAGER Result-oriented and dedicated executive level professional with strong management and leadership skills. Equipped with extensive experience in the food and beverage service industry. Exemplifies superior skills in directing restaurant operations, promoting business services, and ensuring high-level of guest satisfaction. Demonstrates exceptional problem solving adeptness and well-developed team leadership and supervisory capabilities. Proficient in effectively organizing, handling and monitoring a wide variety of tasks. Proven record of success in motivating personnel to perform at high efficiency levels with exceptional guest service. Equally adept at optimizing performance through organizational change. Possesses excellent organizational skills and ability to multitask with exceptional interpersonal and communication capabilities. AREAS OF EXPERTISE Business Development Staff Training, Development and Motivation Facilities Management Restaurant/Maintenance Operations Event Management and Promotion General and Human Resource Management Customer Service Food and Beverage Development PROFESSIONAL EXPERIENCE June 2019- present MANAGING PARTNER/ OWNER TACO FAM, LANCASTER, CAVITE In charge of product development, systems analysis & design and operations. January-December 2019 BUSINESS DEVELOPMENT DIRECTOR CLUB MANILA BUSINESS CLASS LOUNGE, NINOY AQUINO INTERNATIONAL AIRPORT, PARANAQUE In charge of food and beverage innovation , creation of cost effective buffet menu, polices and guidelines, training and implementation. January-December 2019RESTAURANT MANAGER/ BUSINESS DEVELOPMENT DIRECTOR HARI-RAYA COFFEE SHOP INC (HCSI), NINOY AQUINO INTERNATIONAL AIRPORT, PARANAQUE In charge of menu development/planning, kitchen sanitation and food quality control, organization of chefs and kitchen employees, creating policies and guideline manuals for kitchen and dining operations.Responsible for the supervision of all aspects of the food and beverage functions, in accordance with operating procedures. Responsible for the proper training and scheduling of kitchen and service staff. Monitoring and approving invoice and budget for the purchasing and finance department. Head of operations. May 2018 -October 2018BUSINESS DEVELOPMENT CONSULTANT THE LAST ABRAHAMAN OAK WHISKY BAR and SASSON’S RESTAURANT, EL NIDO, PALAWAN In charge of the start-up set up of restaurants and bars, inventory and supplier coordination, research, shipping, product development, accounting, finance and budgeting. July 2001 to present VICE-PRESIDENT/ SEMINAR SPEAKER, OFW FAMILY CLUB In charge of conducting pre-departure orientation seminars for Overseas Filipino Workers going abroad. Responsible for monitoring day to day operations, staff hiring and training, finance and budgeting. December 2017 –May 2018OWNER and GENERAL MANAGER LOVE & LIGHT ENERGY CAFÉ, QUEZON CITY In charge of overall business operations, inventory and supplier coordination, accounting, marketing, product development, events and promotions, staff hiring and training, finance and management. May 2015-May 2016 OWNER and GENERAL MANAGER ARABI-Authentic Arabic Cuisine, MAKATI In charge of product and menu development, inventory and supplier coordination, operations, marketing, staff hiring and training, finance and budgeting. September 2002 - September 2011 CEO and GENERAL MANAGER OUR FATHER’S COFFEE CORP, ROBINSON’S GALLERIA, TAFT & HK SUN PLAZA BRANCH. In charge of product and menu development, inventory and supplier coordination, management operations, staff hiring and training, finance and budgeting for all three branches. April 2,2001-July 1, 2001ACCOUNT EXECUTIVE, NEXTEL PHIL INC. Engaged in consultative selling of radio phones for corporate accounts June-July 2000ON-THE-JOB TRAINEE,WORLDLINK INC. Familiarity and work training in the office environment for a software distributing firm. - SALES ASSOCIATE, OLYMPIA SALES CLUB Handled sales of door to door orders, card and stationary products. EDUCATION - DE LA SALLE UNIVERSITY- COLLEGE OF ST. BENILDE Bachelor of Science Business Administration Major in Computer Applications. July 2001 HIGHSCHOOL- PHILIPPINE INTERNATIONAL SCHOOL CO-OPERATIVE (PISCO) Abu Dhabi, United Arab Emirates. 3rd Honor, 1995-96 High School Diploma. March,- INTERNATIONAL SCHOOL Abu Dhabi, United Arab Emirates 3rd Honor: 1994-95 - LANGSTON HUGHES Reston, Virginia,USA A-B Honor Roll: 1992, 1993 Student of the Month, November 1999 SEMINARS ATTENDED November 27-30 ,2014 DELEGATE, Asean Trade Union Congress and Myanmar initiatives on Protecting Migrant Workers, Yangon, Myanmar March 17-20,2014 DELEGATE , Migrant Resource Center Study Tour, Singapore July 8-16,2013 DELEGATE, “Promoting Employement and Employbility of the Youth” Beijing/Guangxi, China October 9-11,2012 DELEGATE 5th ASEAN Forum on Migrant Labour “Protection and Promotion of the Rights of Migrant Workers Towards Effective Recruitment Practices and Regulations”, Siem Reap, Cambodia November 14-15,2012DELEGATE, National young leaders conference workshop on strengthening the trade union movement Aloha Hotel, Roxas Blvd November 26-30,2012 DELEGATE, World social forum on migration November, Miriam College November 28, 2012 GUEST SPEAKER for beverage management, Enderrun college OTHER ACCOMPLISHMENTS May 2006TV GUESTING, TRIBE, NET 25, “COFFEE GLOSSARY” https://www.youtube.com/watch?v=Vh3ACd9N8vs search “Coffee Glossary” on www.youtube.com May 2006FEATURED COVER STORY, ENTREPRENEUR Magazine January 2006FEATURED COVER STORY, F&B World Magazine 2015 to present MEMBER, THETAHEALING, THIRD EYE WELLNESS 2015 to present MEMBER, REIKI HEALING LEVEL 2 2014 to present MEMBER, PRANIC HEALING FOUNDATION 2014 to presentMEMBER, DIVINE ALCHEMY HEALING- MUSE, UGAT-LUCENA -MUSE, QUEZONIANS 1923 INC. - MEMBER, COMPUTER BUSSINESS ASSOCIATION - MEMBER, BENILDEAN COLLEGE NEWSPAPER - STAFF,SHADES OF GRAY LITERARY FOLIO - VICE-PRESIDENT, STUDENT COUNCIL, U.A.E - MEMBER, YOUNG PERFORMING ARTIST ,U.A.E - MEMBER, JUNIOR LEGION OF MARY, U.A.E - MEMBER, WOMEN'S VOLLEYBALL LEAGUE, U.A.E RESEARCH PAPER PREPARED - Thesis on The Automation Of The Credit Card & Billing System of Danarra Hotel PERSONAL BACKGROUND Born on October 30,1980 in Manila, Philippines. World-traveled. Speaks fluent English, Filipino. Skilled in Customer Service, Food and Beverage Management and training.I have a proven record of success for I am result and goal- oriented with exceptional communication and interpersonal skills. I am hardworking, able to work well under pressure as an individual as well as in a team, creative, pleasant, confident, reliable and proficient in effectively organizing people. REFERENCES Available upon request