Motivated and responsible employee with 8 years expertise in assisting customers with questions and concerns in a fast-paced, team-based environment. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English. Talented at logging detailed information for each call and providing report to Management. Expert at retaining customers by providing accurate information and thoughtful answers. I am a Bachelor of Arts major in Psychology graduate. I also completed a short course in New Enterprise Planning with High Distinction.