Haynie Ahn

Haynie Ahn 136 S. Palm Drive #103 Beverly Hills, CA 90212 E-mail:-Cell Phone- PROFESSIONAL OVERVIEW · 13 years of progressively responsible human resources experience, managing up to five direct reports and 900 employees. · 10 years of labor relations experience to include grievance and ULP handling, contract negotiations, contingency planning in preparation for both strike activity and labor disputes. · Acting as a collaborative business partner with executives of all divisions, to ensure achievement of hotel, owner and associate objectives. · Expertise in cultivating relationships, creating culture and improving engagement thus being awarded “Most Improved in Employee Engagement” in the Western Region within Marriott International in 2018 within a heavily unionized environment. · Strong recruiting capabilities and discovering talent by utilizing out of the box methods resulting in onboarding 50 new hires at The Rittenhouse Hotel (2019) within a one-week period. · Improved organizational challenges and workforce management via utilizing 360 reviews, Myers Briggs training and succession planning. Ahn Human Capital Consulting; Los Angeles, CA Founder and President 2020 – Present · Founded Ahn HCC, HR Consulting Company · Experience in the following industries: real estate, legal, fashion/design, hospitality (hotels & restaurants), spa, nursing and fitness · Helped clients with forming policies and procedures · Brought furloughed employees back to work after mandated quarantine was lifted · Reviewed changes to AB5 and how it affects client in fitness industry and switched independent contractors to employee status The Rittenhouse [Hersha Hospitality Management]; Philadelphia, PA Director of Human Resources January 2019 – September- associates with 1 direct report · Implemented a human capital review process on property, focusing on decreasing turnover and increasing engagement · Successfully organized the largest career fair in RH history to fill 40+ vacant positions, as hotel’s primary competition opened in August 2019 resulting in 27 positions being filled · Conducted Forbes training to achieve Forbes 5 Star rating for 2020 and to maintain rating as the #1 Hotel in Philadelphia Reason for leaving: Moved back to LA for personal reasons and in good standing with management, with five weeks notice and successful transition SLS Hotel, a Luxury Collection Hotel, Beverly Hills [Marriott International]; Los Angeles, CA Director of Human Resources September 2015 – December- associates with 4 direct reports · Increased Engagement Score by 9 points resulting in highest engagement score in SLS history of 84 and highest increase for the Western Luxury sector within Marriott international · Successfully completed audit with Immigration and Customs Enforcement Agency in February 2018 · Increased number of “Best in Class” departments for Employee Engagement from 2 to 8 from 2016 to 2018 · Implemented “SLS Learning School” and introduced foreign language and various skillset topics to associates · Targeted SLS Hotel’s greatest need for improvement: Communication and increased communication scores in employee engagement survey by 10+points · Decreased Overall Turnover Rate from 44% to 12% from 2016 to 2018 · Improved Labor Relations and grievance handling for Local 11 and Local 501 colleagues, resulting in total of zero lost grievances cases · Decreased overall Workers Compensation costs by 60% from 2016 to 2017 · Developed internal recruiting process to decrease turnover YOY · High level oversight over an operation generating over $60 million in revenue Reason for leaving: Moved to Philadelphia, PA for personal reasons Viceroy Santa Monica [Viceroy Hotel Group]; Santa Monica, CA Director of Human Resources January 2015 – September- associates and 1 direct report · Reduced filed grievances on property from total grievances of 12 in 2014 to 4 in 2015 · Improved engagement and positively impacted culture · Implemented succession planning system for senior management team Reason for Leaving: Opportunity at a greater luxury brand with more responsibilities and larger HR team HYATT HOTELS CORPORATION September 2004 – January 2015 Promoted from each property to next level management roles within Hyatt Hotels Corporation Hyatt Regency Century Plaza; Los Angeles, CA Assistant Director of Human Resources 2013 - employees, with 4 different unions (Local 11, Local 501, Local 36 and SEIU) and 5 direct reports · Improved engagement and shaped culture · Improved goal achievement · Handled all labor relations and grievances for a facility with four unions · Negotiated union contract for SEIU Hyatt Boston Harbor; Boston, MA Assistant Director of Human Resources 2012 – 2013 Solely responsible for the HR function for an employee group of 250 Responsible for all HR functions with emphasis on coaching and counseling, employee relations, workers compensation, benefits administration, recruitment. Reported to an Area HR Director based at another property Hyatt Regency Philadelphia; Philadelphia, PA Assistant Director of Human Resources 2010 - employees and 1 direct report Responsible for all HR functions for an employee group of 350 with one direct report and HRD. Emphasis on Employee and Labor Relations. Experience with visa processing for J-1, H1-b's and student visas Hyatt Regency Boston; Boston, MA Human Resources Manager 2007 –2010 Responsible for HR function for an employee group of 400. Emphasis on Staff Development and non-exempt staffing. Major projects: Outsourcing of 100 associates and orchestrating severance package program; Part of a beta-test program for an Area HRD which required training HR departments at Hyatt Regency Cambridge and Hyatt Boston Harbor. Recipient of Manager of the Quarter for 2010. Hyatt Regency Cambridge; Cambridge, MA Assistant Outlets Manager 2005 – 2007 Awarded Manager of the Quarter in 2006 Hyatt Regency Cambridge; Cambridge, MA Front Desk Agent 2004 – 2005 Awarded Associate of the Month in 2005 EDUCATION BOSTON UNIVERSITY- Degree: Bachelor of Science Major: Hospitality Management, Emphasis: Human Resource Management COMMUNITY INVOLVEMENT Volunteer for youth Unite LA Volunteer at School on Wheels for homeless children Junior League of Los Angeles Los Angeles Hotel Human Resources Association Greater Philadelphia Hotel Association