Haylie M. Armbruster
48220 W Pontiac Trail, Apt 96 | Wixom, MI 48393 |- |-I am an enthusiastic and motivated undergraduate with a background in
Information Technology and Customer Service. My background has provided me
with a strong knowledge of both Macintosh and Microsoft operating systems, how
to use Microsoft Office, effectively read and understand information in a
fast-paced environment, and the ability to communicate with customers and
clients concisely through phone or email correspondence.
Education
Universität Oldenburg | 2016 - Present
Exchange Student studying Germanistik
Oakland University | 2014-Present
Majoring in Creative Writing - Fiction.
Majoring in German Language and Literature.
Current GPA is 3.63.
Northern Michigan University | 2012 - 2013
Focus on Foreign Literature and Creative Writing. Subjects include: Teaching of
Writing, Narrative Writing, Turkish Literature, Native American Literature, and German
Language. Maintained a 3.2 GPA
Washtenaw Community College | 2009 - 2013
Graduated in 2013 with an Associate’s Degree in Liberal Arts. Maintained a 2.8
GPA
Milan High School | 2005 - 2009
Graduated in 2009 with a 2.5 GPA.
2
Work Experience
Complete Data Products | Apr 2016 - Aug 2016 | Internship
Worked as a Creative Writing Intern. Duties included creating written and
videographic content for training and the company’s website, as well as writing articles
for the Knowledge Base.
Kelly Services | May 2016 - Sept 2016 | Full time
Working as an IT Service Desk Analyst. Advanced into an account management
position for remote advisors. Supporting the remote advisors with work equipment in
their home environments. This position was originally contracted with MacProfessionals
and then brought in house to Kelly Services. This was primarily a work from home
position.
Oakland Arts Review | 2015 - 2016 | Volunteer
Worked as an Assistant Poetry Editor. Advanced into the Poetry Genre Editor in
2016. Decided on poetry to be entered into the Review, as well as help marketing and
advertising the magazine.
MacProfessionals | 2013 - 2016| Full time
Working as a Support Specialist on the Help Desk. Advanced into an account
management position for remote advisors. Held supervisory positions in iOS and OS X
deployment projects such as Los Angeles Unified School District, Detroit Public Schools,
and infuSystems.
Skills & Achievements
2016 - Placement on the Dean’s List for the- school year. Oakland
University.
2016 - Accepted several scholarships including: OUAA Study Abroad Scholarship,
James A. Sharp and Tessie Baltrip Sharp Scholarship, and the Robert and A.
3
Genevieve Simmons Endowed Fund for Study Abroad Opportunities in Germany
Scholarship
2015 - Member of Sigma Tau Delta, Alpha Iota Eta Chapter. Oakland University.
2013 - Member of Sigma Tau Delta, Eta Phi Chapter. Northern Michigan
University.
2013 - Honorable Mention Recipient of the VandeZande Fiction Award. Northern
Michigan University.
2010 - Published in “The Huron River Review.”
Hobbies & Interests
4-H
I was involved in 4-H for 12 years, which led me to several opportunities in
volunteer work with homeless shelters, kids in need, such as sewing scarves for the
winter and working at Reach for the Stars, Kids Camp. I also participated at several State
4-H Horse Shows and at the Ann Arbor Art Fair.
High School Activities
Throughout my high school career I was involved in various sports and
organizations, which include the Varsity Swimming, Varsity Equestrian, Junior and Varsity
Soccer, Varsity Marching and Concert Band, and FFA. I attended several state
competitions for Swimming, Equestrian, Concert Band, and the FFA. In 2009, I also
received the Lisa Reardon Creative Writing Award from my high school. Through
swimming, I also worked as a coach to teach children how to swim. Through FFA, I was
part of organizing a day event, in which children learned about farms and how they
operate. I also helped raise chickens and pigs.
Editing
Throughout my undergraduate studies, I have taken 8 workshop classes in which I
was required to critique and edit my peers’ work, which developed a talent, as well as an
attraction, to editing and reviewing.
German
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I discovered my interest of the German language and culture in my first German
class at Northern Michigan University. It has since grown and I am travelling abroad for
the- year in Germany to continue undergraduate studies, as well as tutoring.
References
Matt Edwards | Executive IT Support Analyst |-
Eddie Jackson | Help Desk Supervisor |-
Renee Pricopio | Former Property Manager for JVP Trust |-
