Hayien Gudoy

Hayien S. Gudoy - |-PROFILE A collaborator and adaptable taking a degree in Bachelor of Science in Psychology, interested to pursue a long-term career in Human Resource Management, Marketing, and Customer Service, that will utilize my skills in communication, strategic and critical thinking, and being a team player. EDUCATION Central Luzon State University Bachelor of Science in Psychology (June 2024) Academic Scholar, 2nd Semester, SY- WORK-RELATED EXPERIENCE Heart of Jesus Hospital On-the-Job Training (2023) Customer Service Department ● I skillfully conducted surveys and engaging conversations, adeptly collecting valuable feedback and suggestions. Created a comprehensive day-to-day reports that served as essential tools for informed decisionmaking. And also made sure that the system is updated. ● I skillfully navigated complex billing systems and diligently reviewed patient invoices, ensuring accuracy and transparency. I effectively addressed any questions or concerns, empowering individuals to make informed decisions about their healthcare expenses. Marketing Department ● I studied the data collected in order to create interventions and solutions regarding the material we are trying to promote. I also created some social media materials in order to increase our organic reach and target market. EXTRA-CURRICULAR ACTIVITIES CLSU-Psychological Society Sociocultural/Sports Head Committee (May 2022 - June 2023), Member(2022-Present) ● As a Head Committee of the Sociocultural/Sports Committee, the tasks assigned in this position were to ensure that the committee's activities and initiatives are inclusive and accessible to all members of the community. ● As an Educational Committee member, my duties involved creating and promoting enriching activities for all students through social media and department activities, not just those studying psychology. I was also tasked with crafting a content plan for our psychology society. The content centered on debunking misconceptions, sharing trivia, and increasing awareness of the CLSU Psychological Society. This role allowed me to enhance university-wide psychological understanding. ● As a Member of CLSU-Psychological Society, the tasks were to promote cooperation and mutual help to the growth of members of the organization and the department in general as well. ● As a Social Media Manager, the tasks included in this position were creating and scheduling posts in social media that will promote the activities that are being conducted by the organization. APPLICATIONS USED I am proficient in using the following tools: Communication Tools  Zoom Google Meet  Gmail   Outlook Editing Tools  Canva  Picsart Adobe Photoshop   Capcut Scheduling tools Calendly   Google Calendar Documentation tools Google Keep   Google Drive  OneDrive  Microsoft 365 Project Management Tools Trello   Asana Proficient in spoken and written English and Filipino Fast learner Adaptable Skilled collaborator Organized Good communicator Strong team player Able to work independently Open-minded and able to view things from different perspectives Open to new ideas and suggestions SKILLS & INTERESTS           CHARACTER REFERENCE Rogelio Mauyao Jr. President, CLSU-Psychological Society -) Contact Number:- Email:-John Lloyd Calungsod Colleague, Heart of Jesus Hospital (2023) Contact Number:- Email:-Claire Ann Benitez Assistant Head Committee, CLSU-Psychological Society -) Contact Number:- Email:-