Hassan Oluwaseun

HASSAN OLUWASEUN Professional Summary Dedicated and results-driven professional with over 3 years of experience as a Customer Service and Sales Agent. Proficient in utilizing CRM and sales tools to enhance customer relations, streamline sales processes, and drive revenue growth. Adept at handling customer inquiries, resolving issues efficiently, and providing exceptional service to foster customer loyalty. Strong communication skills and a proven ability to meet and exceed sales targets. Highly organized, detail-oriented, and committed to delivering topnotch performance in fast-paced environments EDUCATION HIGHER NATIONAL DIPLOMA(HND) MOSHOOD ABIOLA POLYTECHNIC, OGUN STATE,NIGERIA. Computer Science- ORDINARY NATIONAL DIPLOMA(OND) GRACE POLYTECHNIC,LAGOS STATE,NIGERIA. Computer Science- CERTIFICATION On-Demand Technological Skills June,2024 PROFESSIONAL EXPERIENCES VOLUNTEER Digital Witch Technical Support Community(Remote) Feb,2024-April,2024 CUSTOMER SERVICE/CALL AGENT Fair-Money Microfinance Bank, Ogun State, Jan,2023-Jan,2024 SALES EXECUTIVE Queen Addy Realtors, Lagos State, April,2020-Dec,2022 Customer Ticket details on HubSpot Resolving Customer’s ticket on Intercom Data Collections on Google Sheet Data collection Project Management Skill HighlightS Proficient in Hubspot, Apollo.io,Google, WorkSpaces, Calendly, Monday.com, Intercom, Freshdesk, Slack, Zapier and other virtual collaboration tools. Direct Sales & Revenue Growth Customer Relationship Management Strategic Account Management Customer Retention Strategies Exceptional Communication Skills Sales Target Achievement Problem-Solving & Critical Thinking Presentation & Negotiation Skills Sales Reporting & Data Analysis Time Management & Prioritization Strategic Planning Business Growth and Retention Troubleshooting Time Management Adaptability LET’S WORK TOGETHER Email-Phone:- Location: Lagos, Nigeria