Haseeb Siddiqui

MUHAMMAD HASEEB SIDDIQUI Cell #:- I Email:-,-,- OBJECTIVE To secure a challenging position in the Marketing or Supply Chain function of a fast paced progressive organization that is looking for a committed professional with good business acumen, commercial awareness and knowledge of latest effective marketing & supply chain strategies. EXPERIENCE Senior Operations Executive March 2019 till Date Level3BOS (Formerly known as Zara MS) Directly reporting to the Chief Operating Officer. Responsible for overseeing Operations of 500 plus stores of Cricket Wireless, a wholly owned subsidiary of AT&T Incorporation in the USA. Cater to feedback received from Cricket Wireless Indirect Sales Executives and ensure timely corrective action, as required. Back to back Cross functional collaboration with all departments including Finance, Bank Deposit, Real Estate, Permits & Licenses, Surveillance, HR, Store Supplies and Maintenance for timely resolution of issues to ensure operational integrity of stores. Ensuring issues across all stores are timely dealt with as per the standards and requirements of Cricket wireless LLC. Maintain Store Visits information on the Company portal accessible to the relevant departments for necessary action. Liaising with Territory Managers and Sales Directors in the US for smooth operations. Ensure customer complaints are dealt with including phone refunds, accessories and activations on phones lines. Achievements: Assisted in the formation and successful implementation of help/support portal for fast track resolution of store issues. Designed and implemented Field Issues Tracker (FIT) Portal. Volume of store issues decreased by 70% within three months of FIT Portal implementation. Content Writer August 2019 till November 2019 OneClick Responsible for producing relevant content for websites, blogs, articles, web copywriting, SEO based writing, product descriptions and social media platforms specifically crafted to capture the attention of a particular target audience. Reported to the CEO. Content produced for mostly all genres including news, lifestyle, fashion, gaming and entertainment, travel, technology, health and wellness, science etc. Conducting in-depth research on the topic in order to develop original content. Proofreading content for errors and inconsistencies. Editing and polishing existing content to improve readability. Conducting keyword research and using SEO best practices to increase traffic to the company website. Achievements: Designed content for both local and foreign clients from UK, France, Australia, New Zealand, UAE, China from the Manufacturing, IT, health and wellness, fashion, travel, and technology sectors. Developed CVs and Cover letters for individual clients from across the globe. Staff Officer to Chief Operating Officer Sept 2018 till March 2019 Bahria Town Karachi Reporting directly to Chief Operating Officer, Bahria Town, Karachi. Key responsibilities include: Arranging meetings related to different projects of Bahria Town, Karachi. Ensuring that all project deadlines are met. Taking follow up on each and keeping record of estimated timelines. Taking minutes of all the important meetings that are held. Arranging for visits and ensuring timely completion of various projects. Pointing out any and all anonymities in various projects and ensuring those defects are rectified. Making relevant reports regarding all projects as per COO instructions. Keeping COO informed of any and all occurring EDC’s for various projects. Cross-functional liaison to obtain updates on progress of all projects and reporting as per requirement. Preparation and compilation of legal documents for Court proceedings. Compilation of work in progress reports for all Precincts and Phases in Bahria Town. Assistant to SGM Procurement June 2017 till August 2018 Bahria Town Karachi Reporting directly to SGM Procurement at Bahria Town, Karachi. Key responsibilities include: Preparing reports on and compiling regular updates on materials and assets being delivered or are in process to be delivered to Bahria Town. Preparing status updates on different requirements to top level management. Preparing status updates from vendors and follow up on the same to ensure timely requisition of items. Arranging meetings with vendors and suppliers on various projects and coordinating with them on deliveries and work done. Coordinating with different departments on various projects and ensuring demands of each are met as far as procurement of various items are concerned, to ensure that delays are minimal. Communicating tasks assigned to lower management from top management and follow up on them, as required. Negotiating and proof reading of contracts with suppliers and vendors on various projects. Managing everyday office work and ensuring department supplies and other miscellaneous items are available at all times. Preparing technical offers and following up on them with concerned departments to ensure that projects are started and negotiations can be done on the same with vendors. Managing employee database for the department. Distributing consolidated Purchase Requisitions to purchasers based on the departments they are looking after. Preparing Purchase Requisitions and Internal Requisitions as required. Preparing Comparative Statements to compare prices of items from different suppliers to ensure lowest cost is selected. Procurement of various items as per requirement and end user demand. Negotiating best rates with vendors for procurement of items. Managing vendor database and ensuring procurement is done on lowest possible prices. Negotiating credit terms with vendors. Ensuring payment to vendors is made on time. Ensuring proper documentation and paper-work is maintained for payment to vendors and record-keeping. INTERNSHIP Bank Alfalah – ADC Department (Alternate Delivery Channel) Oct - Dec 2016 Assigned project for Alfa Mobile App activation and penetration, gave in-depth knowledge and information regarding Alfa and convinced branch customers to download and install Alfa on the spot, giving customers a general review and tutorial of the application first hand, explaining the features and benefits of the Mobile App. Also assisted in everyday working of Bank Branch, which included serving customers’ needs like opening of new accounts, helping fill out forms and deposit slips and assisting customers. Giving customers knowledge on products and helping them choose which product best suites their financial needs. EDUCATION MBA - MarketingInstitute of Business Management (IoBM) In Process Bachelor of Business Administration (Hons.)IoBM Dec 2016 Inter-Commerce Commecs Institute of Business and Emerging Sciences MBA ELECTIVES Supply Chain Management Direct and Digital Marketing Brand Management Consumer Behavior SKILLS Proficient in Microsoft Office Fluent in English & Urdu, Content Writing & Research Active on Social Media - Facebook, LinkedIn & Twitter. Basic understanding of French INTERESTS Swimming, Playing cricket Reading articles on Marketing & Supply Chain Watching informative documentaries