Harvey Mandin

PROFILE Birthdate: June 03, 1995 Birthplace: Davao City, Davao del Sur Citizenship: Filipino Religion: Roman Catholic Language Spoken: Cebuano, Tagalog and English Civil Status: Single EXPERIENCE CUSTOMER SUPPORT SPECIALIST - ECOMMERCE VA DRED BUSINESS PROCESS OUTSOURCING SERVICES APRIL 2020 - FEBRUARY 2022 HARVEY MANDIN Handled AMAZON FBA store for a tech store. Provides Customer Support and overall day to day Amazon store operations. GENERAL VA DRED BUSINESS PROCESS OUTSOURCING SERVICES APRIL 2020 - FEBRUARY 2022 Handled general VA tasks including additional admin tasks for clients. MARKETING ASSOCIATE - EVENTS DSG SONS GROUP, INC. - GAISANO MALLS SEPTEMBER 2019 - JUNE 2020 Handles all planning and execution to mall events across all branches - DAVAO, TORIL, DIGOS and TAGUM. Also assists on third party events within the premises of the mall across all branches. ADMINISTRATIVE ASSISTANT CLIENT - VA HOUSE JANUARY 2019 - SEPTEMBER 2019 Handles client's social media accounts - posting content and digital marketing services. CONTACT EMAIL: ADMINISTRATIVE ASSISTANT - PROPERTY MANAGER CLIENT - VA HOUSE AUGUST 2018 - JANUARY 2019 Handles booking reservations. Takes care of guests' concerns and inquiries. -MOBILE: - SKYPE ID/NAME: HARVEYMANDIN ASSISTANT SOCIAL MEDIA MANAGER CLIENT - VA HOUSE MAY 2018 - JULY 2018 Managed social media accounts for 5 clients - Facebook and Instagram. Increased social media engagement. EXECUTIVE ASSISTANT ALL COUNTY PROPERTY MANAGEMENT COMPANY CLIENT - VA HOUSE APRIL 2018 - JUNE 2018 Provided assistance to the CEO of the company. Handled all tasks forwarded on a daily basis. CUSTOMER SERVICE REPRESENTATIVE ALORICA TELESERVICES – DAVAO SEPTEMBER 2017 - JANUARY 2018 Handled inbound and outbound calls for a network service provider based on US. Tasks includes billings, basic technical support, device orders and activation, EDUCATION BACHELOR OF SCIENCE IN BIOLOGY UNIVERSITY OF SOUTHEASTERN PHILIPPINES | 2013 - 2014 (UNDERGRADUATE) BACHELOR OF SCIENCE IN ARCHITECTURE UNIVERSITY OF MINDANAO | 2011 (UNDERGRADUATE) SECONDARY EDUCATION DANIEL R. AGUINALDO NATIONAL HIGH SCHOOL |- PRIMARY EDUCATION JOSE BASTIDA ELEMENTARY SCHOOL |- SKILLS Social Media engagement/management Basic graphic design Basic video editing Strong familiarity on Microsoft Office tools Strong familiarity on Google Document tools Administrative skills Digital Marketing Dropshipping eCommerce/Amazon/Shopify Store Management