Harvey Kim Tuastumban

 Harvey Kim M. Tuastumban 26 San Jose st. Skyline Village, Catalunan, Davao city Davao del Sur Philippines, 8000 Mobile No.:- Email Add.-Current Location: Philippines _____________________________________________________________________________ OBJECTIVE To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals. SKILLS AND ABILITIES Communications -- Good written and verbal presentation skills. Flexible -- Willing to try new things and interested in improving efficiency on assigned tasks. Computer Literate -- Used Microsoft Excel and Word. Customer Service -- to assist customers in making cost effective and correct use of a product. Email/Chat support -- Answering email and chat using Zendesk. Retention Specialist/Customer Service Specialist PERSONAL DATA Age:24 Gender: Male Date of Birth: May 24, 1994 Height: 5’5” Weight: 67kg Nationality: Filipino Religion: Roman Catholic Language Spoken: English, Tagalog. WORK EXPERIENCE 1. Position: Chat Support Representative Duration: March 13, 2015 – March 31, 2016 Company: Sutherland Global Services Location: Davao City 2. Position: Customer Service Representative Duration: March 2016 – September 2016 Company: Teleperformance Davao Location: Davao City 3. Position: Customer Service Representative Duration: September 2016– October 2018 Company: Offsourcing Philippines Location: Davao City EDUCATION QUALIFICATION GAINED Elementary F.Bangoy Central Elementary School Year: 2005 - 2006 Secondary Holy Cross College Of Sasa Year: 2009 - 2010 College Holy Cross of Davao College College-Level REFERENCES Cathryn Joyce Estanislao Expert - Trainer Sutherland Global Services Cellphone # :- Jade Zambas Supervisor - Team Leader Sutherland Global Services Cellphone # :- Negilo Daculan Jr. Subject Matter Expert - Support Sutherland Global Services Cellphone # :-